Senior Production Support Engineer - Java Microservices

Tata Consultancy Services Limited; Tampa (FL); On-site; USD 90,000 - 105,000; Full time

Job summary

Tata Consultancy Services Limited in Tampa, FL is seeking an experienced Analyst to support production systems. The role emphasizes hands-on Java and Spring Boot work within a distributed, microservices-based environment.

You will troubleshoot incidents, optimize JVM performance, and participate in on-call rotations while aligning with ITIL-driven processes. The ideal candidate has 5+ years in production support, strong SQL skills, Unix/Linux proficiency, and strong RCA abilities to implement

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or a related field.
• 5+ years of experience in Application Production Support and L3 Support activities.
• Strong hands-on experience in Java, Spring Boot, and Microservices architecture.
• Experience troubleshooting production incidents in distributed systems and enterprise applications.
• Strong understanding of RESTful APIs, API gateway concepts, and microservice communication patterns.
• Expertise in SQL and database troubleshooting (Oracle, SQL Server, PostgreSQL, MySQL).
• Hands-on experience with Unix/Linux environments and shell scripting.
• Strong understanding of JVM, garbage collection, thread dumps, heap dumps, and performance tuning.
• Ability to perform root cause analysis (RCA) and implement permanent fixes.
• Familiarity with ITIL processes including Incident, Problem, Change, and Release Management.
• Experience with on-call support and SLA-driven production environments.

Skills

Java

Spring Boot

Microservices

RESTful APIs

API gateway concepts

SQL

Unix/Linux

Shell scripting

JVM tuning

Root cause analysis

Education

Bachelor's or Master's degree in Computer Science, Engineering, Mathematics

Job description

Tata Consultancy Services Limited in Tampa, FL is seeking an experienced Analyst to support production systems. The role emphasizes hands-on Java and Spring Boot work within a distributed, microservices-based environment.

You will troubleshoot incidents, optimize JVM performance, and participate in on-call rotations while aligning with ITIL-driven processes. The ideal candidate has 5+ years in production support, strong SQL skills, Unix/Linux proficiency, and strong RCA abilities to implement