Senior Production Support Engineer (contract)

BNY Mellon Capital Markets, LLC; Pittsburgh (Allegheny County); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading global financial services company seeks a Senior Production Support Engineer in Pittsburgh. This role involves managing vulnerabilities across production applications, ensuring compliance, and driving infrastructure updates. Candidates should have strong Java and Terraform skills, with a focus on rapid, effective problem resolution in a high-stakes environment.

Benefits

Medical, dental, vision benefits via Tundra Technical Solutions

Qualifications

• 5+ years of experience in enterprise infrastructure and application support.
• Strong proficiency in Java (17/21), Maven, and Terraform.
• Experience with CI/CD pipelines and scripting.

Responsibilities

• Identify and resolve vulnerabilities in production systems.
• Conduct root cause analysis for system failures.
• Collaborate with development teams on security patches and upgrades.

Skills

Java

Terraform

Maven

Shell scripting

Education

Bachelor’s degree in Computer Science or related field

Tools

JIRA

Confluence

Job description

Join to apply for the Senior Production Support Engineer (contract) role at BNY

Join to apply for the Senior Production Support Engineer (contract) role at BNY

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about.

Job Summary:

We are looking for a hands-on Senior Production Support Engineer to support a high-priority, time-sensitive initiative focused on maintaining and remediating vulnerabilities across over 70 production applications. This role is critical in ensuring application readiness for production releases through proactive code-level maintenance, compliance adherence, and infrastructure updates.

The ideal candidate brings strong experience in Java (17/21) and Terraform, understands the urgency of vulnerability remediation in enterprise environments, and can quickly identify and resolve infrastructure and code issues.

While the Pittsburgh, PA office is preferred, remote work is possible for highly qualified candidates.

Key Responsibilities:

• Production Readiness & Vulnerability Remediation: Take ownership of identifying and resolving vulnerabilities—primarily within Java and Maven-based applications—across a broad portfolio of production systems. Ensure timely fixes and upgrades are completed to meet security compliance deadlines.
• Software Maintenance & Compliance: Lead ongoing maintenance efforts for existing infrastructure and application code. This includes working within ISD frameworks and IEC code to ensure all systems and processes meet internal standards and external regulatory requirements.
• Infrastructure Modernization & Code Management: Update and maintain infrastructure-as-code using Terraform, with a focus on reliability and scalability. Contribute to deployment workflows, code changes, and environment configurations. Prepare for upcoming integration of GCP environments.
• Root Cause Analysis & Break/Fix Support: Conduct in-depth investigations of system failures or broken deployments to identify root causes. Collaborate with dev teams to resolve complex issues and prevent recurrence.
• Collaboration with Development Teams: Work closely with application developers to communicate identified vulnerabilities and partner on remediation strategies. Understand when to escalate to development teams and when to resolve issues independently.
• Release Support & Upgrade Planning: Assist in preparing applications for release by ensuring security patches and major upgrades are successfully implemented and validated in lower environments before production deployment.
  
  

Qualifications:

• Bachelor’s degree in Computer Science or related field
• 5+ years of experience in enterprise infrastructure and application support
• Strong proficiency in Java (17/21), Maven, and Terraform
• Experience remediating vulnerabilities and supporting code-level changes
• Solid understanding of ISD/IEC compliance standards and infrastructure security protocols
• Ability to perform root cause analysis and troubleshoot breakages across infrastructure and applications
• Experience with CI/CD pipelines and scripting (e.g., Shell scripting)
• Familiar with tools such as JIRA and Confluence
• Background in financial services or another regulated industry is a plus
  
  

Preferred Experience:

• Familiarity with cloud environments; Azure experience and GCP exposure preferred
• Experience with Terraform and public cloud is a plus
• Deep understanding of vulnerability management tools and workflows
• Exposure to infrastructure and application integration during major platform upgrades
• Familiarity with remediation tracking and reporting practices
• Previous involvement in security-focused production release cycles
  
  

Why Join Us:

This is not a routine operations role—it's an opportunity to dive into a time-sensitive, high-impact infrastructure and application initiative. You'll directly influence the security and stability of more than 70 business-critical applications, driving vulnerability resolution and compliance adherence at scale. If you’re detail-oriented, thrive under pressure, and know how to fix what’s broken fast, we want to hear from you.

At BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023
  
  

Pay Rate Range

Min Pay Rate Max Pay Rate Currency Unit 86.77 108.45 USD hourly

Additional Notes

Applications will be accepted on an ongoing basis.

This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.

Benefits Information

Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

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