Senior Production Support Engineer — Build Resilient Apps

IntePros; Pittsburgh (Allegheny County); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading engineering firm in Pittsburgh is seeking an experienced Application Support Engineer to join their Depositary Receipts Platform Engineering team. This role involves diagnosing complex technical issues, enhancing application performance, and improving system reliability. Ideal candidates should have 6-10 years of experience and a strong background in Java, SQL, and production support. Excellent communication skills and the ability to manage priorities are essential for success in this collaborative, fast-paced environment.

Qualifications

• 6-10 years in application support or production engineering roles.
• Strong coding skills, beyond simple scripting.
• Experience in complex production environments.

Responsibilities

• Diagnose and resolve technical issues in production.
• Collaborate with teams to troubleshoot and deploy fixes.
• Monitor performance and conduct routine maintenance.
• Automate operational tasks to improve efficiency.

Skills

Production support experience

Technical troubleshooting

Java-based applications

SQL

Angular

Kafka

Unix/Linux environments

Shell scripting

Communication skills

Education

Bachelor’s degree in Computer Science or related discipline

Advanced degree preferred

Tools

SQL Server

Tomcat

AWS

Docker

Ansible

Linux

Python

Splunk

AppDynamics

Job description

A leading engineering firm in Pittsburgh is seeking an experienced Application Support Engineer to join their Depositary Receipts Platform Engineering team. This role involves diagnosing complex technical issues, enhancing application performance, and improving system reliability. Ideal candidates should have 6-10 years of experience and a strong background in Java, SQL, and production support. Excellent communication skills and the ability to manage priorities are essential for success in this collaborative, fast-paced environment.