Senior Production Application Support Specialist

Familyoffice; New York (NY); On-site; USD 120,000 - 170,000; Full time

Job summary

Familyoffice is looking for a motivated Application Support Specialist based in New York to join our Application Support team. This key role includes providing front-line support for trading, risk, and operations platforms, ensuring smooth application performance in a dynamic environment.

The ideal candidate is a detail-oriented problem solver, balanced in operational and support initiatives. A comprehensive knowledge of the existing tech stack, including Python and C#, is essential. The role offers a competitive base salary ranging from $120,000 to $170,000, alongside a discretionary year-end bonus.

Qualifications

• 6+ years of experience in application monitoring and response.
• 3+ years of experience supporting a workload orchestration platform.
• Broad understanding of enterprise and cloud technology.

Responsibilities

• Monitor systems and respond to real-time issues on trading platforms.
• Diagnose and escalate production problems as necessary.
• Participate in a weekly on-call rotation for critical system support.

Skills

Technical expertise

Problem-solving skills

Strong business awareness

Experience with enterprise-level application monitoring

Good communication skills

Tools

Python

C#

AWS

Snowflake

MS SQL Server

T-SQL

ActiveBatch

Job description

Familyoffice is looking for a motivated Application Support Specialist based in New York to join our Application Support team. This key role includes providing front-line support for trading, risk, and operations platforms, ensuring smooth application performance in a dynamic environment.

The ideal candidate is a detail-oriented problem solver, balanced in operational and support initiatives. A comprehensive knowledge of the existing tech stack, including Python and C#, is essential. The role offers a competitive base salary ranging from $120,000 to $170,000, alongside a discretionary year-end bonus.