Senior Product Solutions Manager - Enterprise Implementations

EvenUp; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Choice of medical, dental, and vision insurance

401(k) for US-based employees

Paid parental leave

Flexible paid time off

Job summary

EvenUp is seeking a Sr. Product Solutions Manager to ensure seamless onboarding and success for enterprise customers. This cross-functional role requires deep technical knowledge, strong SQL skills, and a customer-centric approach. You will lead implementations and serve as the voice of the customer, contributing to product development.

Position benefits include flexible medical plans, 401(k), paid parental leave, and a home office stipend. Join us on a mission to bridge the justice gap!

Qualifications

• A track record in leading customization-heavy implementations.
• Experience in writing, testing, and iterating on AI prompts.
• Ability to manage complex configurations effectively.

Responsibilities

• Own the technical and operational setup for customers.
• Translate Standard Operating Procedures into setups.
• Conduct User Acceptance Testing (UAT) and validate scenarios.

Skills

Strong SQL Skills

Customer-Centric Focus

Exceptional Attention to Detail

Prompt Engineering

Testing & Triage Capabilities

Scrappy & Adaptable

Education

4+ years of work experience in SaaS, LegalTech, or complex Operations

Job description

EvenUp is seeking a Sr. Product Solutions Manager to ensure seamless onboarding and success for enterprise customers. This cross-functional role requires deep technical knowledge, strong SQL skills, and a customer-centric approach. You will lead implementations and serve as the voice of the customer, contributing to product development.

Position benefits include flexible medical plans, 401(k), paid parental leave, and a home office stipend. Join us on a mission to bridge the justice gap!