Senior Product Services & Management Analyst - Epic Healthy Planet

Northwell Health; Melville (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading healthcare organization is seeking a Systems Analyst to support the Epic Healthy Planet application. The role involves analyzing, configuring, and enhancing financial systems, ensuring optimal functioning and data integrity. With a focus on collaboration, the analyst will lead projects and drive improvements in user processes to align with financial systems.

Qualifications

• 3-5 years of relevant experience required.
• Strong organization, communication, and collaboration skills preferred.
• Epic Healthy Planet Certification highly preferred.

Responsibilities

• Analyzes and troubleshoots production problems; escalates issues and executes solutions.
• Collaborates with multiple teams and stakeholders.
• Develops, coordinates, and executes detailed test plans.

Skills

Strategic Thinking

Project Management

Time Management

Organization

Communication

Collaboration

Education

Bachelor's Degree

Master's in Computer Science, Business, or Engineering

Tools

Epic Certified

Job description

Job Description

Participates in the analysis, configuration, testing, and on-going support of the Epic Healthy Planet population management application, which encompasses support for Value-Based Care, Care Management and Regulatory and Quality Reporting. Assists in consultation with departments to provide customer support during and post implementation. Supports and enhances products on larger, more complex or multiple products. Collaborates with vendors to ensure products and solutions are properly supported. Provides support to ensure all products are functioning optimally, data integrity is intact, and financial reports are in alignment with are produced timely and accurately. Participates in implementing or enhancing products and solutions following the hybrid product/project development and implementation lifecycle.

Job Responsibility

• Supports various financial systems within the portfolio, following the support model, while providing excellent customer service to all customers and end users.
• Analyzes and troubleshoots production problems; escalates issues and executes solutions.
• Works as a project / product lead on larger, more complex projects and/or on multiple projects and solutions.
• Collaborates with multiple product teams and solution teams, IT and Business Product Managers, IT Business
• Solutions Leads, and other key stakeholders.
• Implements or enhances systems, following the software and solution delivery lifecycle and hybrid project management methods.
• Maintains direct responsibility for successful outcome of assigned project(s) and solutions; interacts with end users to assist in collecting, documenting, and analyzing business requirements; communicates clearly and timely with customers and end users.
• Creates clear, technical designs, and specifications; develops solutions and communicates requirements to external developers.
• Develops, coordinates, and executes detailed test plans.
• Trains end users and documents processes for knowledge transfer.
• Identifies and documents solution related risks and issues; providing guidance and documentation, including scope of work, objectives, timelines, and quality of deliverables.
• Follows policies to ensure business requirements are appropriately translated and communicates risks to stakeholders.
• Keeps current with new functionality or technical offerings related to financial systems as well as with accounting concepts pertinent to healthcare finance.
• Recommends and implements improvements to end user processes as they relate to financial systems.
• Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• Bachelor's Degree required, or equivalent combination of education and related experience.
• Master's degree in Computer Science, Business, or Engineering, preferred.
• 3-5 years of relevant experience, required.
• Excellent strategic thinking, project management, and time management skills, preferred.
• Strong organization, communication, and collaboration skills, preferred.
• Epic Certified perferred;Epic Healthy Planet Certification highly preferred.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).