Senior Product Sales Lead - Mountain Resort Experience

Vail Resorts; Avon (CO); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Free ski passes

Employee discounts

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional开发

Job summary

Vail Resorts is hiring for winter seasonal roles in Colorado. Starting wage ranges from $23.00/hr to $26.88/hr, with a full-time schedule during the winter season. Seasonal employment offers housing availability and opportunities to grow through Epic Service and extensive employee perks.

As part of the Product Sales team, you will manage ticket sales, lift passes, lessons, and related services, while leading a small team and ensuring guest satisfaction throughout the shift.

Qualifications

• High School Diploma or GED Equivalent.
• 2+ years’ experience in customer service or ticket sales required.
• Flexibility to work both inside and outside with exposure to the elements.
• Must be able to communicate fluently in English.

Responsibilities

• Maintain up to date knowledge on resort products, policies, and operations, coordinating with other departments as necessary.
• Lead daily operations of product sales such as opening and closing procedures, scheduling, and sale supervision.
• Assist with hiring, support, and training of product sales team members in daily operations.
• Monitor and document teammate performance and behavior to provide meaningful feedback and direction.
• Receive and assess guest questions, comments and complaints providing timely resolutions.
• Monitor and maintain sales facilities, equipment, and inventory.
• Other duties as assigned.

Skills

Customer service

Sales operations

Team leadership

Education

High School Diploma or GED

Job description

Vail Resorts is hiring for winter seasonal roles in Colorado. Starting wage ranges from $23.00/hr to $26.88/hr, with a full-time schedule during the winter season. Seasonal employment offers housing availability and opportunities to grow through Epic Service and extensive employee perks.

As part of the Product Sales team, you will manage ticket sales, lift passes, lessons, and related services, while leading a small team and ensuring guest satisfaction throughout the shift.