Mountain Tickets & Product Sales Expert

Vail Resorts; Mercersburg (Franklin County); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Free ski passes

Retail discounts

401(k) retirement plan

Employee assistance program

Training & development

Referral program

Housing available

Job summary

Vail Resorts is hiring for a Ticket and Product Sales Agent in a winter seasonal role. You will deliver guest service while selling Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. Starting wage is $20.00 per hour, with housing availability and wellness benefits across the mountain locations.

Join a team that emphasizes guest experience, training through Epic Service, and a dynamic work environment during the Winter Season 2026/2027.

Qualifications

• High School Diploma required.
• Ability to work weekends and holidays.
• Must be able to communicate fluently in English.

Responsibilities

• Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime.
• Communicate with guests via phone and email.
• Accurately and efficiently explain and process all resort products and services.
• Complete daily end of Shift pos/register audits.
• Be a part of a fun, professional, caring work environment. Ability to work in a fast-paced environment while delivering exceptional experiences.
• Other duties as assigned.

Skills

Fluent English

Customer service

Stand or sit for long periods

Education

High School Diploma

Job description

Vail Resorts is hiring for a Ticket and Product Sales Agent in a winter seasonal role. You will deliver guest service while selling Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. Starting wage is $20.00 per hour, with housing availability and wellness benefits across the mountain locations.

Join a team that emphasizes guest experience, training through Epic Service, and a dynamic work environment during the Winter Season 2026/2027.