Senior Product Performance Analyst (m/f/d)

United States Digital Space LLC; United States; Hybrid; USD 75,000 - 104,000; Full time

Benefits offered by this job

Hybrid Work

Workation from EU / Iceland / Liechten

Vacation days and time off

Buddy programme

Development opportunities

Team events

Health & wellness programs

Job summary

Trusted Shops is seeking a Senior Product Performance Analyst to join our Product department in a hybrid setup in Cologne or Berlin. You will turn data into actionable insights, build dashboards, and define KPI frameworks that drive product decisions and measurable impact.

You will partner with Product Managers and leadership to develop new metrics, standardize reporting, and ensure data quality across data lakes and warehouses, enabling trusted AI-enabled experiences.

Qualifications

• Degree in a relevant field or equivalent practical experience.
• Several years in data analytics or product analytics in a product org.
• Strong SQL and experience with data lakes/warehouses.
• Proficiency with BI, reporting, and data visualization tools.
• Experience building KPI frameworks and scalable measurement structures.
• Ability to communicate complex data insights to diverse stakeholders.
• Business fluent English; other languages a plus.

Responsibilities

• Identify business requirements for data streams and manage them independently.
• Turn data into clear stories with dashboards and visualizations for stakeholders.
• Standardize reporting, KPI definitions, and tracking across Product teams.
• Manage data provisioning from the data lake and ensure reliable access.
• Partner with Product Managers to develop new KPIs and evaluate impact.
• Advise on measurement concepts and performance evaluation within Product.
• Support early product development stages with hypotheses and data points.

Skills

SQL

BI tools

KPI frameworks

Reporting standards

Data storytelling

Communication of insights

Analytical thinking

English fluency

Education

Degree in Business Analytics / Data Science / CS / Economics

Tools

Data lakes

Data warehouses

Job description

About Trusted Shops

Trusted Shops creates digital trust between people, businesses, and AI Agents. Every day, millions of consumers rely on our solutions to make confident online decisions, while businesses use our products to build trust, strengthen customer relationships, and grow sustainably.

With around 700 colleagues across Europe, more than 25,000 online shops, and over 40 million consumers in our Community of Trust, we are helping shape a safer and more transparent digital world. But trust is not only at the heart of our products, it also shapes how we work together. We believe in collaboration, ownership, and the freedom to do your best work through a flexible hybrid work culture. Join us and help create a digital world where trust, transparency, and meaningful connections drive every interaction.

To strengthen our Product Department, we are looking for a

Senior Product Performance Analyst (m/f/d) (Hybrid in Cologne or Berlin / Full-time / Permanent contract)

Your Responsibilities

• Identify business requirements for data streams based on business processes and customer journeys and manage them independently.
• Turn data into clear stories: build high-quality standard reports, dashboards, and visualizations for a wide range of stakeholder groups.
• Standardize reporting, KPI definitions, and tracking approaches across Product teams to improve consistency and data quality.
• Manage projects related to data provisioning from the data lake and ensure reliable access to relevant product data.
• Partner with Product Managers and Product leadership to develop new KPIs and evaluate product impact.
• Act as a trusted advisor on measurement, tracking concepts, and performance evaluation within the Product organization.
• Support the product teams in the early stages of product development in formulating the right hypotheses and success metrics to shape the development phase and create the needed data points.

Your Profile

• Degree in Business Analytics, Data Science, Computer Science, Statistics, Economics, or equivalent practical experience.
• Several years of experience in data analytics or product analytics, ideally within a product organization.
• Strong SQL skills and hands-on experience working with data lakes or data warehouses.
• Proficiency with BI, reporting, and data visualization tools.
• Proven experience building KPI frameworks, reporting standards, and scalable measurement structures.
• Independent, project-oriented working style with the ability to communicate complex data insights to diverse stakeholders.
• Analytical thinking and statistical skills.
• Business fluent English; additional language skills are a plus.

What We Offer

Hybrid Work: Combine flexible remote work with shared team days in the office

• Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
• 28 vacation days, 2.5 additional days off at Christmas, New Year's Eve and Carnival
• Buddy programme with support from an experienced Trustee
• Individual development opportunities and learning offerings
• Team, unit and company events
• Health Pass with free online and offline sports, fitness and health courses

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

At Trusted Shops, we are interested in you as a person. Whether you fit in with us is independent of

gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and

identity. Trusted Shops is clearly committed to diversity and against discrimination