Senior Product Owner, Fleet Management

Tamazari; Fort Worth (TX); Vor Ort; USD 110.000 - 160.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Vision insurance

401(k)

Zusammenfassung

A consulting firm is seeking a Senior Product Owner to join their Fort Worth team. This full-time role involves key responsibilities such as developing technology strategies for fleet management, ensuring operational support, and maintaining data integrity through manual audits. The ideal candidate should have strong analytical skills and a proactive problem-solving approach, while promoting collaboration within teams. Benefits include medical and vision insurance, plus a 401(k) plan.

Qualifikationen

• Strong analytical skills to assess data and provide insights.
• Proactive approach to problem-solving to avoid operational blockers.
• Ability to foster collaboration among team members effectively.

Aufgaben

• Represent the client in internal customer meetings for daily operations.
• Manage the 'Unassigned Driving' queue and resolve issues.
• Monitor event processes for compliance and documentation.
• Audit data profiles for accuracy and execute report requests.
• Audit vehicle and driver data for accuracy and integrity in the system of record.
• Prepare ad-hoc reports to provide leadership with high-level visibility.
• Build and maintain drill-down reports using Advanced Custom Reports module.
• Monitor device health, power disconnects, and overdue check-ins.
• Track RMA status and spare hardware inventory.
• Create Web-Based Training modules and host bi-weekly Q&A calls.

Kenntnisse

Analytical skills

Problem-solving

Collaboration

Jobbeschreibung

We are seeking a Senior Product Owner to join our team, onsite in Fort Worth, TX. In this role, you will play a crucial part in developing and executing a comprehensive technology strategy and roadmap for our client's fleet management operations, while also supporting and ensuring the seamless operation of daily tasks using the industry's leading software platform and tools. The ideal candidate will possess strong analytical skills, a proactive approach to problem‑solving, and a commitment to fostering collaboration among team members.

KEY RESPONSIBILITIES

Project Governance & Operational Support

• Operational Gap Filling: Represent the client in internal customer meetings to address daily operational blockers.
• Cross-Functional Support: Coordinate actively between the Safety, Sourcing, and IT teams to maintain project momentum outside of formal status calls.

ELD Compliance & HOS Management

• Queue Management: Manage the "Unassigned Driving" queue by investigating root causes (e.g., forgotten logouts) and queuing corrections for client approval.
• SME Escalation: Act as the Tier 2 subject matter expert for complex Hours of Service (HOS) questions that field supervisors cannot resolve.

Safety Program Workflow

• Process Audit: Monitor the event "Closeout" process to ensure supervisors are correctly documenting disciplinary actions and notes before closing events.

Data Integrity & Reporting

• Manual Data Audits: Manually audit vehicle and driver profiles (e.g., Holman VINs, Cost Centers) to ensure fleet data accuracy with the system of record until automation is fully implemented.
• Data Gathering: Execute ad‑hoc report requests to provide leadership with immediate high‑level visibility.
• Custom Views: Build and maintain drill‑down reports for specific regions or divisions using Advanced Custom Reports (ACR) module.

Fleet Operations & Hardware

• Device Health: Proactively monitor for power disconnects, camera obstructions, and overdue check‑ins.
• Inventory Control: Track RMA status and spare hardware inventory.

Training & Change Management

• Content Creation: Build customized Web‑Based Training (WBT) modules, including executive kick‑off videos.
• Office Hours: Host bi‑weekly open calls (e.g., Tuesdays 9‑10 AM) to answer ad‑hoc questions from field drivers and managers.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Product Management, Project Management, and Analyst

Industries

• Business Consulting and Services and IT Services and IT Consulting

Benefits

• Medical insurance
• Vision insurance
• 401(k)