Senior Product Owner

GM Financial; Arlington (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

GM Financial in Fort Worth, TX, seeks a Product Owner to drive product success within an Agile Scrum team. You will prioritize and coordinate product development, maintain the backlog, and align experiences across channels to deliver strong business results.

You will collaborate with Product Management and Delivery teams, translate customer requirements into actionable user stories, explore innovative approaches, and communicate status to leadership while continually improving processes and

Qualifications

• Thorough understanding of Vision/Roadmap creation and backlog prioritization.
• Knowledge of Agile/SAFe concepts and practices.

Responsibilities

• Lead backlog prioritization in partnership with product management.
• Maximize product output by aligning with Agile Scrum teams.
• Maintain product/backlog; ensure cross-channel consistency.
• Analyze customer requirements to propose innovative solutions.
• Identify and evaluate new approaches/technologies.
• Collaborate with vendors and internal teams to deliver features.
• Communicate project status to leadership.

Skills

Vision/Roadmap creation

Backlog management

Agile/SAFe

Stakeholder collaboration

Product roadmaps

Design Thinking

Communication

Problem solving

Multi-project management

Job description

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture - an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Our Purpose

We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled.

RESPONSIBILITIES

About the Role

As a member of an Agile Scrum team, the Product Owner is responsible for the success of the product by maximizing the output of the development team. The Product Owner directs and coordinates the product development and serves as a collaborative liaison between the Product Management and Product Delivery teams by prioritizing and evaluating work. This individual will maintain the product/team backlog, leading backlog prioritization of initiatives, aligning experiences across channels and touchpoints to ensure the best business results.

In this role you will:

• Act proactively to consistently deliver on commitments with little supervision
• Analyze and communicate customer requirements to provide innovative solutions and recommend system, product and process enhancements
• Identify, evaluate, and introduce new approaches/technology to use in product development
• Explore alternative ways to view and solve problems to achieve results beyond what is required
• Leverage innovation tools, creative processes, and diverse cross-functional experts to generate ideas
• Focus on constantly improving processes, products, and services and exploring innovative ways to do the job
• Take advantage of opportunities to try unique ways of doing things and tests promising ideas to find new solutions
• Ask provocative questions to understand current practices and the customer's experience before moving to problem solving
• Seek to understand and experience the full array of stakeholders' (e.g., internal partners, suppliers, customers) behavior, needs, concerns, and desires to unlock new opportunities for innovation
• Communicate potential benefits of new ideas to stakeholders
• Influence others by creating a participative, empowered environment to gain acceptance of ideas or plans using appropriate interpersonal styles and methods
• Take immediate action when confronted with a problem or when made aware of a situation
• Work collaboratively with the Program/Product Managers to advise on the creation and partners to communicate product roadmap initiatives to the teams that result in great experiences for our customers
• Create novel solutions with measurable value for existing and potential customers (internal or external)
• Partner with vendors and internal departments to ensure tasks are defined and documented with timely deliverables and within SLA
• Communicate with all levels of leadership, internal business partners and external vendor(s) regarding project status and production performance
• Ensure clear communication and coordination across business to manage the scope of each product launch for on-time delivery of key features
• Work with the Agile team to craft high quality customer-centric user stories that exceed customer expectations
• Responsible for leading the prioritization of the product backlog in partnership with product management
• Measure product performance using key information, processes and systems to ensure accountability for achieving business results

QUALIFICATIONS

What makes you an ideal candidate?

• Thorough understanding of Vision/Roadmap creation, Portfolio/Program/Team Backlog creation, refinement and prioritization
• Working knowledge of the Agile/SAFe Lean enterprise concepts and best practices and how they are applied in the workplace
• Experience working within a matrix organization, collaborating with business stakeholders, user experience teams, project managers, product managers, developers and others
• Ability to effectively define Product roadmaps and identify requirements
• Ability to demonstrate Servant leader management principles and practices
• Ability to deliver best in class product experiences utilizing Design Thinking and Lean methodologies
• Advanced interpersonal communication (verbal and written), cross-collaboration skills, including the ability to interact with team members at all levels
• Advanced problem solver who can clearly identify, analyze, and resolve issues as they arise
• Ability to manage multiple projects simultaneously
• Proficient persuasive and negotiation skills
• Proficient presentation skills