Senior Product Manager, ZGRI

Guarantors Technology Service Inc; New York (NY); On-site; USD 180,000 - 215,000; Full time

Benefits offered by this job

Health Savings Account

401(k)

Paid time off

Paid parental leave

Disability insurance

Job summary

TheGuarantors is seeking a Senior Product Manager to scale Zero Gap Renters Insurance, a compliance product for property managers. You will own surfaces and workflows spanning customer operations and carrier partnerships, driving growth and compliant, scalable outcomes.

You will collaborate with design, engineering, insurance product, compliance, and GTM teams to turn customer learnings into a repeatable product that supports strong year-over-year top-line growth.

Qualifications

• 6+ years in product management, with 0-to-1 experience building new products
• Ability to translate complex processes into product requirements with operations/compliance teams
• Strong cross-functional stakeholder management across sales, operations, and engineering
• Commercial fluency to define ICP, positioning and revenue strategy with GTM partners
• Excellent written and verbal communication with executive stakeholders and partners

Responsibilities

• Own full product roadmap for ZGRI: renter compliance flow, enrollment, and operator dashboard
• Lead operations discovery and automation in partnership with operations
• Engage with external carriers to streamline workflows
• Collaborate with GTM to define ICP and scaling strategy
• Define and track success metrics for compliance, enrollment velocity, adoption, and revenue

Skills

Product management

0-to-1 experience

Cross-functional collaboration

Executive communication

Job description

TheGuarantors is a fintech company helping multifamily owners and operators mitigate leasing risk while expanding access for renters. With a deep understanding of owner, operator, and renter needs, we believe renters deserve better access to the home of their choice and operators deserve greater protection and growth opportunities. That’s why we’re leveraging our real estate expertise and using AI-driven renter underwriting to help operators qualify renters faster while mitigating the financial risk of renter default. With $7B+ in lease value protected, we work with 9 of the country’s top 10 operators, are the #1 lease guarantee provider nationwide, and have consistently been named one of Inc. 5000’s fastest-growing companies, one of Forbes’ Best Startup Employers, and one of Deloitte’s Technology Fast 500.

The Role

TheGuarantors is looking for a Senior Product Manager to help scale Zero Gap Renters Insurance , a compliance product built for property management companies seeking confidence that every unit across a property has required liability coverage.

This product is crossing the threshold from the 0-to-1 phase. We have early signals on customer needs, a clearer path toward product-market fit, and a large opportunity to build a product that can scale profitably. The next chapter is about turning customer learnings into a repeatable, reliable, and commercially successful product that can support 100%+ year-over-year top-line growth.

As the product lead for Zero Gap Renters Insurance, you will own meaningful product surfaces and workflows that exist across our customers, operations, and carrier partners. You will collaborate with design, engineering, insurance product, compliance, operations, customer success, and go-to-market teams to improve the product experience, strengthen compliance outcomes, and enable scalable growth.

This role is for you if you want:

• Product ownership and growth: Take ownership of an established product with significant opportunity to expand its capabilities, scale its impact, and shape its long-term product strategy.
• Product complexity: Solving the operational complexity of this product and the disparate data sources we work with is crucial to the role.
• Meaningful impact: What you build will likely have a direct and visible impact on our revenue and growth trajectory over the coming years.

What You’ll Own

• Full product roadmap for ZGRI: renter's compliance verification flow, insurance product enrollment, and consolidated operator dashboard (HO4 + TLL).
• Operational process discovery and automation planning in close partnership with the operations team.
• Carrier engagement: working with external renter's insurance carriers to streamline and automate processes where applicable.
• GTM partnership: collaborating with ZGRI's GTM lead on ICP definition, commercial positioning, and the scaling strategy.
• Metrics co-ownership: defining and tracking success criteria across compliance rates, TLL enrollment velocity, operator adoption, and revenue growth.
• Cross-functional stakeholder management spanning operations, sales, engineering, finance, and external carrier partners.

What We’re Looking For

• 6+ years in product management, with demonstrated 0-to-1 experience building new products or product lines from an early stage.
• Proven ability to translate complex operational processes into product requirements, including direct experience conducting process discovery with operations or compliance teams.
• Strong cross-functional stakeholder management, with a track record of aligning sales, operations, and engineering around shared outcomes.
• Commercial fluency: ability to engage and partner with a GTM counterpart to define ICP, positioning, and revenue strategy.
• Excellent written and verbal communication, including with executive stakeholders and external partners.

Nice To Have

• Background in insurance, insurtech, or a highly regulated fintech environment — familiarity with carrier relationships, compliance requirements, or insurance product mechanics is a meaningful advantage.
• Experience in residential real estate or proptech.
• PM experience with process automation or workflow tooling
• Experience in a PE-backed or high-growth scaling environment.
• Opportunities to make an impact within a fast growing company
• Health savings account with employer contribution
• Flexible spending accounts (healthcare, dependent care, commuter)
• 401(k)
• Generous PTO and paid holidays
• Paid parental leave
• Company sponsored short and long term disability

The base salary range is between $180,000 - $215,000 annually.

Base salary does not include other forms of compensation or benefits. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above.

TheGuarantors is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all.