Senior Product Manager - Restaurant KDS & Kitchen Ops

TRS Recovery Services; Sunnyvale (CA); On-site; USD 134,000 - 218,000; Full time

Job summary

Fiserv in Sunnyvale is seeking a Sr. Product Manager for Restaurants (KDS). You will own kitchen routing and orchestration, translating complex kitchen workflows into intuitive, glanceable interfaces that improve throughput for single-unit and multi-location brands.

You will drive a merchant-centric, data-guided roadmap, partner with engineering, UX, hardware, QA, sales and support to ship resilient software that operates in high-stakes restaurant shifts.

Qualifications

• 5+ years of product management experience, with restaurant tech, POS, KDS, or real-time ordering

Responsibilities

• Own kitchen routing & orchestration to optimize real-time order routing and line balance
• Translate kitchen workflows into intuitive interfaces for multiple restaurant formats
• Drive merchant-centric strategy to reduce ticket times and costs
• Architect scalable data and hardware foundations with engineering
• Collaborate with cross-functional teams to ship reliable software in high-paced environments
• Communicate roadmap and tradeoffs to leadership and partners

Skills

Product management

Restaurant technology

KDS / real-time ordering

Stakeholder communication

Cross-functional leadership

Job description

Fiserv in Sunnyvale is seeking a Sr. Product Manager for Restaurants (KDS). You will own kitchen routing and orchestration, translating complex kitchen workflows into intuitive, glanceable interfaces that improve throughput for single-unit and multi-location brands.

You will drive a merchant-centric, data-guided roadmap, partner with engineering, UX, hardware, QA, sales and support to ship resilient software that operates in high-stakes restaurant shifts.