Senior Product Manager - Remote & Strategic Impact

One Call; Lansing (MI); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Remote work

8 holidays + 2 personal days

401(k) matching

Life insurance

Short/Long-term disability

Colleague Assistance Program

Job summary

One Call is seeking a Senior Product Manager to shape strategy and execution for digital products across multiple lines of business. You will define roadmaps, align stakeholder needs, and deliver cohesive experiences that meet business goals.

Remote-first environment with strong emphasis on data-driven decisions, user research, and rapid prototyping. Ideal for experienced PMs with 7+ years in tech or SaaS, and a passion for customer impact.

Qualifications

• Bachelor's degree in STEM or business, or equivalent education, training and relevant work experience.
• 7+ years of experience in product management, preferably in a technology or SaaS environment.
• Proven track record of managing successful products from concept to launch.
• Experience working with cross-functional teams in Agile environments.
• Familiarity with modern product management tools and practices.

Responsibilities

• Product Strategy: Develop and communicate a compelling product vision and strategy aligned with business goals, customer needs and quantified impacts.
• Understand Customer Needs: Conduct user research, analyze data, and gather feedback to identify pain points and opportunities across tools, processes, and experiences.
• Prioritize Features and Roadmap: Create and maintain product roadmaps that balance customer value, technical feasibility, and business impact.
• Write Clear Requirements: Translate business and user needs into detailed product requirements, user stories, and acceptance criteria for engineering teams.
• Collaborate Cross-Functionally: Partner with engineering, design, marketing, sales, and support to ensure successful product development and launch.
• Delivery & Communications: Own the delivery of the features / initiative on the roadmap, escalating issues and blockers that arise during development, driving updates and expectations management with stakeholders and participating / leading the ceremonies as part of our product development life cycle.
• Monitor Performance Metrics: Track impact / ROI by defining KPIs to evaluate product success and inform future decisions.
• Partner on Go-to-Market Strategy: Work with marketing and sales to develop launch plans that resonate with target users and drive adoption.
• Manage Product Lifecycle: Oversee products from ideation through development, launch, growth, and eventual sunset if needed.
• Champion the User Experience: Advocate for intuitive, delightful, and accessible product experiences by partnering with user experience, conducting user research & surveys and driving rapid prototyping feedback sessions with the people using your products.
• Adapt and Iterate: Continuously refine products based on feedback, performance data, and market trends to stay competitive.
• Leadership: You may also lead or partner with an Associate Product Manager if the scope of the role and/or product area warrant it.

Skills

Agile

Stakeholder comms

Data analysis

Product strategy

Education

Bachelor's degree in STEM or business

Tools

Jira

Confluence

Figma

Analytics platforms

Job description

One Call is seeking a Senior Product Manager to shape strategy and execution for digital products across multiple lines of business. You will define roadmaps, align stakeholder needs, and deliver cohesive experiences that meet business goals.

Remote-first environment with strong emphasis on data-driven decisions, user research, and rapid prototyping. Ideal for experienced PMs with 7+ years in tech or SaaS, and a passion for customer impact.