Role overview
A Senior Product Manager is needed to own the roadmap for a suite of products serving healthcare providers, focused on how clinicians and staff request patient medical records and how inbound record requests from payer organizations are managed. The role sits within a Provider Experience Zone at a health data logistics organization whose mission centers on making health data secure, accessible, and actionable across the healthcare ecosystem. It is a senior individual contributor position well suited to someone energized by complex, ambiguous B2B product work with real-world clinical impact.
Responsibilities
- Develop deep expertise in provider workflows around requesting and managing patient record retrieval, including inbound and outbound flows
- Build working knowledge of healthcare information exchange and release-of-information operations
- Map existing provider products and the underlying ROI platform to understand integration points and technical dependencies
- Partner with growth and product marketing on go-to-market strategy for new offerings
- Create, communicate, and defend a clear product strategy and roadmap that supports market share growth
- Align engineering, design, operations, sales, customer success, and business leadership around priorities and tradeoffs
Requirements
- 4–7+ years of product management experience with demonstrated success managing B2B products
- Track record of turning complex stakeholder, user, operational, and technical needs into a coherent roadmap and strategy
- Experience launching products while balancing time-to-market against the scope of initial offerings
- Strong stakeholder management and communication skills, with the ability to align diverse teams around long-term priorities
- Comfort operating in ambiguous, high-impact environments with many dependencies
- Analytical skills and a data-informed approach to user research, diagnosis, prioritization, and outcome measurement
- Experience collaborating across Product, Engineering, Design, Operations, Sales, Customer Success, and business leaders
- Genuine interest in the US healthcare provider, payer, and services landscape
Nice to have
- Prior exposure to release-of-information operations, EHR integrations, or healthcare interoperability standards
Benefits and work setup
- Estimated total cash compensation range of $170,000–$200,000 USD, with the posted range potentially covering multiple levels and individual rates varying by experience and scope
- Post-offer health screenings and vaccinations (such as flu, Tdap, and COVID-19) may be required by certain client sites; exemption requests are reviewed case by case, with considerations for disability, medical contraindications, pregnancy, and religion
- This position is not eligible for employment sponsorship