Senior Product Manager (Perform and Learn)

TriNet; Dublin (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

TriNet is seeking a senior product manager to set strategic goals, build roadmaps, and drive measurable business results in our HR solutions platform. You will own product strategy, partner with engineering, marketing, sales, and client services to deliver differentiated products that meet market needs and company goals.

You will lead discovery, write compelling product backlogs, and advocate for customers while communicating across the organization.

Qualifications

• MBA preferred; Bachelor's degree with equivalent combination of education and experience.
• 4-6 years in product management.
• 8-10 years building technology products.
• Experience with Performance Management or a comparable application.
• Experience with HR or Compensation applications is a plus.

Responsibilities

• Develop and champion a product vision, strategy and roadmap in support of the product, corporate goals and objectives.
• Use customer & market research, user feedback, usage and competitive analysis to identify new product opportunities.
• Work with multiple functions (sales, client services, operations, product management, marketing, underwriting and carriers) to build and evaluate business cases to support product investment decisions.
• Present and clearly articulate your product strategy to company leadership.
• Ensure that key activities of functional organizations are aligned with company strategy.
• Deliver the product.
• Own product discovery; you’ll work with business, user experience and engineering teams during discovery to assess value, usability and feasibility of product features.
• Create and prioritize the product backlog with clearly articulated benefits.
• Keep product backlogs orderly and well-groomed and manage ongoing feature and bug requests.
• Work closely with UX designers and Architects to create exceptional user experiences that delight customers.
• Engage frequently with engineering and project management during implementation; be available to quickly answer questions that arise during development and to make scope tradeoff decisions.
• Define, track, analyze metrics and make product decisions.
• Create positioning statements that support marketing and sales activities as product features are released and launched.
• Collaborate with cross functional teams to prepare for the product.
• Be the subject matter expert for the product area and act as a product evangelist to build awareness and understanding of the product and its features internally and externally.
• Ensure that the organization operates in accordance with all laws and regulations.
• Promote a culture that reflects the values of TriNet.
• Develop partnerships with key corporate functions, including Sales & Client Services (Go-to-Market leadership) and functional services such as other Product Management leaders, Operations, Marketing, Software Development and IT.
• Other projects and responsibilities may be added at the manager’s discretion.
• Build product leadership

Skills

Verbal communication

Written communication

Interpersonal skills

Presentation skills

Facilitation skills

Stakeholder management

Education

MBA preferred

Bachelor's degree or equivalent

Job description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

At TriNet, we believe that the role of Sr. Product Management is to deliver measurable business results through product solutions that meet both market needs and company goals. Sr. Product Managers (PMs) at TriNet are owners and drivers.

As a Sr. PM, you will set strategic goals such as increasing market share, improving margins, or increasing adoption and/or penetration while developing your roadmap to meet these goals. You will work with stakeholders – engineering, marketing, sales, and client services to drive the company towards those goals.

You will be a thought leader and provide leadership via regular communication forums. You will also write blogs, articles, present at conferences and leverage social media. You will become an expert on the market, and the rest of the organization will look to you for leadership and decisions.

You will also be the voice of the product, both externally to the market and internally to colleagues dedicated to the product line. You will build products from existing ideas, and help develop new ideas based on your experience, and conversations with customers, prospects and potential buyers. You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You enjoy spending time in the market to understand their problems, and find innovative solutions for the broader market.

The PM role at TriNet is strategic, not tactical.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Develop and champion a product vision, strategy and roadmap in support of the product, corporate goals and objectives
• Use customer & market research, user feedback, usage and competitive analysis to identify new product opportunities.
• Work with multiple functions (sales, client services, operations, product management, marketing, underwriting and carriers) to build and evaluate business cases to support product investment decisions.
• Present and clearly articulate your product strategy to company leadership.
• Ensure that key activities of functional organizations are aligned with company strategy
• Deliver the product
• Own product discovery; you’ll work with business, user experience and engineering teams during discovery to assess value, usability and feasibility of product features.
• Create and prioritize the product backlog with clearly articulated benefits
• Keep product backlogs orderly and well-groomed and manage ongoing feature and bug requests
• Work closely with UX designers and Architects to create exceptional user experiences that delight customers
• Engage frequently with engineering and project management during implementation; be available to quickly answer questions that arise during development and to make scope tradeoff decisions.
• Define, track, analyze metrics and make product decisions

Product Launch and Support

• Create positioning statements that support marketing and sales activities as product features are released and launched
• Collaborate with cross functional teams to prepare for the product
• Be the subject matter expert for the product area and act as a product evangelist to build awareness and understanding of the product and its features internally and externally.
• Ensure that the organization operates in accordance with all laws and regulations
• Promote a culture that reflects the values of TriNet
• Develop partnerships with key corporate functions, including Sales & Client Services (Go-to-Market leadership) and functional services such as other Product Management leaders, Operations, Marketing, Software Development and IT.
• Other projects and responsibilities may be added at the manager’s discretion.

Build product leadership

JOB REQUIREMENTS AND QUALIFICATIONS

Education:

• MBA preferred. Bachelor’s degree with equivalent combination of education and experience considered.

Training Requirements (licenses, programs, or certificates):

Experience:

• 4-6 years in product management
• 8-10 years experience building technology products
• Experience with Performance Management or a comparable application
• Experience with HR or Compensation applications is a plus

Other Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills
• Desire to continuously improve by seeking and accepting coaching and feedback
• Ability to communicate with employees at all levels of the organization
• Excellent interpersonal skills
• Be organized and proactive
• Excellent presentation and facilitation skills
• Be flexible and adapt to a fast paced continually changing business environment while managing multiple priorities
• A complete command of your product or module and have the ability to think on your feet and quickly make decisions

WORK ENVIRONMENT/OTHER INFORMATION

(Travel required, physical requirements, on‑call schedules, etc.)

• Up to 10% travel required
• Work in clean, pleasant, and comfortable office setting
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact a company manager, a company officer or a TriNet HR representative to request such an accommodation.