Senior Product Manager, Payments — Remote fintech impact

Upstart; Northern (KY); Hybrid; USD 162,000 - 225,000; Full time

Benefits offered by this job

Competitive compensation

401(k) match

Employee stock purchase plan (ESPP)

Health coverage

Job summary

Upstart, a leading AI lending marketplace, seeks a Senior Product Manager, Payments, to own product strategy across payments and borrower outcomes. You’ll partner with Engineering, Data Analytics, ML, Design, Compliance, and other leaders to shape a scalable platform and deliver impact for borrowers and the business.

This remote-friendly role offers in-person collaboration in Bay Area, Columbus, Austin, or New York as needed.

Qualifications

• 5+ years of product management experience owning strategy, roadmap, metrics, and delivery for a technical, transactional, or customer-facing product.
• Experience working with payments, money movement, loan servicing, billing, or a related financial product.
• Experience using quantitative analysis to diagnose product problems, evaluate tradeoffs, and guide product decisions.
• Experience partnering with Engineering and cross-functional teams to deliver products, systems, or platform capabilities.

Responsibilities

• Identify the highest-impact causes of payment failures and lead solutions that improve payment success and borrower outcomes.
• Improve how we understand an individual borrower’s ability to repay, including through thoughtful use of third-party data sources.
• Shape a scalable Payments platform that makes it easier for teams across Upstart to build Payments capabilities.
• Balance near‑term business impact with longer‑term investment in reusable platform primitives, making thoughtful choices about where to iterate, address technical debt, or build from scratch.
• Partner closely with Engineering, Data Analytics, Machine Learning, Design, Compliance, and product leaders across Servicing to align priorities and deliver results.
• Define priorities, success metrics, and a roadmap that connects platform leverage to borrower and business outcomes while identifying opportunities beyond incoming stakeholder requirements.

Skills

Product management

Payments domain

Quantitative analysis

Cross-functional partnering

Job description

Upstart, a leading AI lending marketplace, seeks a Senior Product Manager, Payments, to own product strategy across payments and borrower outcomes. You’ll partner with Engineering, Data Analytics, ML, Design, Compliance, and other leaders to shape a scalable platform and deliver impact for borrowers and the business.

This remote-friendly role offers in-person collaboration in Bay Area, Columbus, Austin, or New York as needed.