Senior Product Manager, Payments Platform

OhioX; Northern (KY); Hybrid; USD 162,000 - 225,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with company match

Equity grants

Medical, dental, vision

Remote-friendly / digital-first

Annual wellness allowance

Job summary

Upstart is seeking a Senior Product Manager for Payments to own strategy and execution across the Payments space. You’ll work at the intersection of borrower outcomes and platform capabilities, shaping the direction and boundaries of the Payments platform.

You’ll lead cross‑functional partners across Engineering, Data Analytics, ML, Design, Compliance, and Servicing to balance near‑term impact with long‑term platform investments, and define a clear roadmap with measurable outcomes for the

Qualifications

• 5+ years of product management experience owning strategy, roadmap, metrics, and delivery for a technical, transactional, or customer‑facing product.
• Experience working with payments, money movement, loan servicing, billing, or a related financial product.
• Experience using quantitative analysis to diagnose product problems, evaluate tradeoffs, and guide product decisions.
• Experience partnering with Engineering and cross‑functional teams to deliver products, systems, or platform capabilities.

Responsibilities

• Identify the highest-impact causes of payment failures and lead solutions that improve payment success and borrower outcomes.
• Improve how we understand an individual borrower’s ability to repay, including through thoughtful use of third‑party data sources.
• Shape a scalable Payments platform that makes it easier for teams across Upstart to build Payments capabilities.
• Balance near‑term business impact with longer‑term investment in reusable platform primitives, making thoughtful choices about where to iterate, address technical debt, or build from scratch.
• Partner closely with Engineering, Data Analytics, Machine Learning, Design, Compliance, and product leaders across Servicing to align priorities and deliver results.
• Define priorities, success metrics, and a roadmap that connects platform leverage to borrower and business outcomes while identifying opportunities beyond incoming stakeholder requirements.

Skills

Product strategy

Roadmap planning

Payments domain

Cross-functional collaboration

Data-driven decisions

Engineering collaboration

Platform scaling

GenAI in product

Fintech domain experience

Machine Learning

Job description

Upstart is seeking a Senior Product Manager for Payments to own strategy and execution across the Payments space. You’ll work at the intersection of borrower outcomes and platform capabilities, shaping the direction and boundaries of the Payments platform.

You’ll lead cross‑functional partners across Engineering, Data Analytics, ML, Design, Compliance, and Servicing to balance near‑term impact with long‑term platform investments, and define a clear roadmap with measurable outcomes for the