Senior Product Manager - Passwordless & Digital IDs

Amazon Inc.; Seattle (WA); On-site; USD 151,000 - 205,000; Full time

Benefits offered by this job

Sign-on payments

Restricted stock units (RSUs)

Health insurance

Job summary

Amazon Identity Services is seeking a Senior Product Manager, Technical to own end-to-end authentication experiences across desktop, mobile, TV, and devices. You will balance customer empathy with metric-driven insights to shape passkeys, digital IDs, and phishing-resistant flows, partnering with engineering, design, and legal to ship scalable, secure solutions.

You will lead roadmap definition, write PRDs, and evaluate adoption metrics to guide investments.

Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience.
• Bachelor's degree
• Experience with feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Responsibilities

• Define and evolve the authentication product strategy — assess customer needs, market trends, and emerging threats to set a clear vision for passwordless and phishing-resistant experiences across your area of ownership.
• Own the product roadmap from concept to launch, prioritizing initiatives based on customer impact and business value while managing cross-functional dependencies with engineering, design, and legal teams.
• Write detailed product requirements, user stories, and success criteria; partner with designers on prototypes and with engineers on architecture reviews to ensure solutions are scalable, secure, and intuitive.
• Analyze adoption metrics, customer behavior data, and performance indicators to identify optimization opportunities, root-cause issues, and inform roadmap investments.
• Collaborate with senior leaders, partner teams, and stakeholders across the company to build alignment on new authentication initiatives and influence organization-wide priorities.

Skills

Product management

Roadmap strategy

Cross-functional leadership

End-to-end delivery

Security awareness

Customer advocacy

Education

Bachelor's degree

Tools

Tableau

QlikView

QuickSight

Job description

Amazon Identity Services is seeking a Senior Product Manager, Technical to own end-to-end authentication experiences across desktop, mobile, TV, and devices. You will balance customer empathy with metric-driven insights to shape passkeys, digital IDs, and phishing-resistant flows, partnering with engineering, design, and legal to ship scalable, secure solutions.

You will lead roadmap definition, write PRDs, and evaluate adoption metrics to guide investments.