Senior Product Manager, Ops Tech — AI-Driven Logistics

Flexport; Seattle (WA); On-site; USD 156,000 - 194,000; Full time

Job summary

Flexport in Bellevue/Seattle is seeking a Senior Product Manager for its Ops Tech team to define the vision and roadmap for import operations technology. You will ship features that improve dwell management, reduce demurrage, and boost on-time delivery, working with engineering, design, data science, and operations.

This high-impact role requires strong product instincts and deep analytical skills to navigate complex freight workflows, translating real-world constraints into software solutions

Qualifications

• 6+ years of product management experience (or domain-relevant experience), shipping products in complex, data-dense environments.
• Strong analytical & quantitative skills: Proficient in SQL, comfortable working with complex datasets, and skilled at building data-driven metrics frameworks.
• Domain Focus: Experience building B2B workflow software, internal operator platforms, supply chain execution systems, or freight technology.
• Complex Workflow UX: Demonstrated ability to streamline intricate operational tasks into intuitive user interfaces for heavy daily users.
• Cross-Functional Collaboration: Proven ability to partner closely with designers, engineers, and frontline operations teams to prioritize features and manage dependencies.
• Executive Communication: Excellent written and verbal communication skills, particularly when explaining technical trade-offs, prioritization frameworks, and business impact.

Responsibilities

• Own the product strategy and execution roadmap for Ops Tech end-to-end—from problem discovery through launch, adoption, and iteration
• Define and deliver product features that improve destination dwell management, control demurrage expenses, and elevate on-time delivery metrics
• Build high-efficiency internal operator tools and AI-driven automation that simplify complex, multi-step freight execution workflows
• Establish quantitative frameworks to track operational metrics, platform health, operator productivity, and cost-to-serve reductions
• Partner deeply with Engineering, Design, Global Operations, and Commercial leadership to translate physical trade constraints into software solutions
• Communicate strategy, trade-offs, and outcomes with clarity and conviction in executive-facing forums

Skills

Six-plus years product management

SQL

B2B workflow software

Complex workflow UX

Cross-functional collaboration

Executive communication

Job description

Flexport in Bellevue/Seattle is seeking a Senior Product Manager for its Ops Tech team to define the vision and roadmap for import operations technology. You will ship features that improve dwell management, reduce demurrage, and boost on-time delivery, working with engineering, design, data science, and operations.

This high-impact role requires strong product instincts and deep analytical skills to navigate complex freight workflows, translating real-world constraints into software solutions