Senior Product Manager, Menu Experience

Clover; Sunnyvale (CA); On-site; USD 134,000 - 218,000; Full time

Job summary

Fiserv in Sunnyvale, CA is hiring a Senior Product Manager to own the Menu Experience—the core system for how users discover, browse, and select items at checkout. You will shape strategy, UX, and architecture, collaborating with engineering, design, and merchant-facing teams in a fast-paced environment.

You will define the product roadmap, lead cross-functional initiatives, and balance merchant customization with simple end-user experiences.

Qualifications

• 5+ years in product management, preferably in POS or e-commerce.
• Proven UX ownership and technical architecture decisions.
• Strong analytics; defines metrics and prioritizes with data.
• Experience with catalogs, taxonomies, and item relationships.
• Excellent collaboration with design, engineering, and business teams.
• Track record shipping high-traffic, user-facing features.

Responsibilities

• Define and own the product strategy for menu discovery and item selection, aligned with broader business goals
• Lead end‑to‑end UX for menu flows, both single and multi‑location restaurant operators
• Partner with engineering to design a scalable menu architecture (data models, item hierarchies, modifiers, variants) that supports diverse merchant needs
• Translate merchant and end‑user research into a prioritized roadmap
• Define success metrics and use data to guide iteration
• Collaborate cross‑functionally with design, engineering, sales, and support to ship and scale features
• Balance flexibility for merchants (custom menus, modifiers, pricing rules) with simplicity for end users
• Communicate roadmap, tradeoffs, and outcomes to leadership and stakeholders

Skills

Product Mgmt

UX decisions

Architecture decisions

Analytics

Cross-functional collaboration

High-traffic features

Job description

Calling all innovators - find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Product Manager, Menu Experience

What does a Senior Product Manager do at Clover?

We’re looking for a Senior Product Manager to own the Menu experience - the core system that determines how users discover, browse, and select items at checkout. You’ll drive the strategy, UX, and underlying architecture that shapes this critical part of the product, working closely with engineering, design, and merchant‑facing teams.

What You Will Do

• Define and own the product strategy for menu discovery and item selection, aligned with broader business goals
• Lead end‑to‑end UX for menu flows, both single and multi‑location restaurant operators
• Partner with engineering to design a scalable menu architecture (data models, item hierarchies, modifiers, variants) that supports diverse merchant needs
• Translate merchant and end‑user research into a prioritized roadmap
• Define success metrics and use data to guide iteration
• Collaborate cross‑functionally with design, engineering, sales, and support to ship and scale features
• Balance flexibility for merchants (custom menus, modifiers, pricing rules) with simplicity for end users
• Communicate roadmap, tradeoffs, and outcomes to leadership and stakeholders

What You Need To Have

• 5+ years of product management experience, ideally in POS, e‑commerce, marketplace, or ordering systems
• Proven experience owning both UX and technical architecture decisions
• Strong analytical skills - comfortable defining metrics and using data to prioritize
• Experience working with complex data structures (catalogs, taxonomies, item relationships)
• Excellent collaboration skills across design, engineering, and business teams
• Track record of shipping and iterating on high‑traffic, user‑facing features

What Is Nice To Have

• Experience in restaurant tech, retail tech, or hospitality
• Familiarity with menu/catalog systems at scale (multi‑location, multi‑language, multi‑currency)
• Experience with A/B testing and experimentation frameworks

How You’ll Work

This role is on‑site Monday through Friday. Fiserv considers in‑person collaboration to be an essential part of this role as in‑person office experiences help you with your overall onboarding experience and leads to stronger productivity. This role requires use of a computer and audio equipment.

Visa Sponsorship

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Salary Range

$134,000.00 - $218,400.00

These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Our Commitment To Equal Opportunity

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [e-mail]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.