Senior Product Manager, Lifecycle

Nex; San Jose (CA); Remote; USD 125,000 - 200,000; Full time

Job summary

Nex is seeking a Senior Product Manager, Lifecycle, to drive engagement and retention strategies for its innovative gaming platform. This role involves overseeing the product lifecycle, collaborating with various teams, and utilizing data to enhance customer experiences. The ideal candidate will have a strong background in product management and a passion for gaming.

Benefits

Competitive compensation

Flexible hours and vacation policies

Product-driven culture emphasizing talent and growth

Exposure to cutting-edge gaming technologies

Qualifications

• 4+ years in consumer product management or related fields.
• Understanding of subscription business models.
• Experience using data and user research to inform decisions.

Responsibilities

• Oversee the customer product lifecycle and develop growth strategies.
• Collaborate across teams to create optimized experiences.
• Analyze economic data to guide content and retention strategies.

Skills

Analytical skills

Interpersonal skills

Communication skills

Stakeholder alignment

Education

Bachelor's degree or higher in an analytical discipline

Job description

Join to apply for the Senior Product Manager, Lifecycle role at Nex.

Nex is helping families reconnect with the joy of movement through fun, social, and interactive content accessible to all ages. Its award-winning Nex Playground console, launched in December 2023, uses cutting-edge AI, mobile, and vision technologies to merge digital and physical worlds, immersing players in the experience using their natural body movement. Nex Playground games range from original sports and fitness titles to educational games and collaborations with Hasbro, Sesame Workshop, Universal DreamWorks, Mattel, Paramount, and more.

Since its founding, Nex has been recognized as one of Fast Company's Most Innovative Companies, TIME's Best Inventions, Parents's Best Entertainment System for Families, and has received the prestigious Apple Design Award. Nex Playground is kidSAFE+ COPPA certified, emphasizing the company's commitment to privacy and safety for kids and families. To learn more, visit https://www.nex.inc or follow the company on Instagram and Facebook.

Location: Remote (USA only — PST hours preferred) with some office travel required.

Annual salary: USD 125,000 - USD 200,000.

Type: Full Time.

Reports to: VP, Publishing.

The Role

We are seeking a Senior Product Manager, Lifecycle, to drive Engagement, Retention, and long-term Lifetime Value strategies for our growing customer base. As the first Product Manager on the team, you will have the opportunity to establish the discipline while addressing key opportunities. You should be curious, analytical, creative, and willing to experiment.

The Product Manager will collaborate with game development, CRM, growth, marketing, community, and platform teams to provide data-driven insights into retention and engagement strategies aligned with business goals. Your work will focus on leveraging content, events, product features, and full funnel strategies to acquire, engage, and retain customers.

What You'll Do

• Oversee the customer product lifecycle, including content, subscription pricing, messaging, events, platform features, and iteration based on user feedback and KPIs.
• Develop and execute growth strategies for subscription acquisition and retention.
• Define and implement product roadmap and strategy to enhance customer lifetime value.
• Collaborate across teams to create optimized experiences on web and mobile platforms.
• Analyze economic data to guide content and retention strategies.
• Establish key metrics, analyze data, and iterate based on findings.
• Partner with UX/UI designers to develop prototypes and design solutions based on user insights.

What You Bring

• 4+ years in consumer product management or related fields.
• Understanding of subscription business models, including billing and churn management.
• Experience using data and user research to inform decisions.
• Strong interpersonal skills and stakeholder alignment abilities.
• Ability to manage complexity, ambiguity, and detail-oriented tasks.
• High ownership and accountability mindset.
• Experience working remotely and across time zones.
• Excellent communication skills.
• Bachelor's degree or higher in an analytical discipline.

Preferred Qualifications

• Experience with loyalty/rewards programs.
• Hands-on experience with experimentation SaaS platforms.
• Interest in gaming and entertainment.

We Offer

• Competitive compensation.
• Flexible hours and vacation policies.
• A product-driven culture emphasizing talent and growth.
• Exposure to cutting-edge gaming technologies.