Senior Product Manager, In-Store Offerings & AI Growth

Owner; Oregon; Remoto; USD 220.000 - 240.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote-first workplace

Unlimited PTO

Pre-IPO equity

Descrizione del lavoro

Owner is seeking a Product leader to own the in-store offering end-to-end. You will collaborate with restaurant groups in the field to build a scalable product line around POS, Kitchen Display, and Kiosk, translating frontline insights into a compelling operating model.

You will work across product, design, engineering, and customer success to deliver outcomes, with a focus on trust, AI-driven guidance, and practical impact for operators.

Competenze

• 5+ years of product management experience, or equivalent building experience.
• Forward-deployed customer obsession; visit restaurants, observe live workflows, text with operators.
• AI product instincts grounded in real operations; you think in loops — signals → decisions → actions → learning.
• Excellent product judgment and taste; reduce cognitive load and simplify workflows.
• Technical depth and strong engineering partnership; reason about systems, data flows, integrations, and reliability.
• Bias toward outcomes over features; connect product work to customer and business impact.
• Strong prioritization and execution; balance speed, correctness, and maintainability.
• Cross-functional leadership; align stakeholders and keep teams moving.

Mansioni

• Shift restaurant software from outputs to outcomes. Build experiences that synthesize what matters, explain why it matters, recommend the next best action, and make it easy to act.
• Own the core operator experience across mobile and desktop. Bring together the workflows restaurants rely on every day, including orders, guest issues, operational settings, business performance, and growth opportunities, into a cohesive product experience.
• Build personalized business guidance. Show restaurants the value Owner is driving, identify the highest-impact opportunities, and deliver the right recommendation across product, email, SMS, customer success, and AI agent experiences.
• Scale unified guest and order management. Help restaurants monitor, manage, and resolve reviews, support requests, forms, order issues, and operational exceptions quickly.
• Productize best-practice playbooks into simple actions. Turn proven operator and customer-success workflows into personalized recommendations, one-tap actions, and safe automation.
• Earn trust in AI-assisted execution. Design the permissions, confirmations, evaluation loops, rollback paths, and failure handling needed for restaurants to trust Owner with increasingly important work.
• Operate forward-deployed. Spend meaningful time with restaurant owners and teams — in restaurants, in kitchens, over text, and alongside our support and success teams — to understand what actually happens day to day.
• Lead through ambiguity. Align product, design, engineering, data, AI, customer success, and operations around the highest-impact operator outcomes.

Conoscenze

Product management

Cross-functional leadership

AI product instincts

Technical depth

Prioritization

Execution

Descrizione del lavoro

Owner is seeking a Product leader to own the in-store offering end-to-end. You will collaborate with restaurant groups in the field to build a scalable product line around POS, Kitchen Display, and Kiosk, translating frontline insights into a compelling operating model.

You will work across product, design, engineering, and customer success to deliver outcomes, with a focus on trust, AI-driven guidance, and practical impact for operators.