Senior Product Manager, Healthcare Ops & Integrations

hellobrightline; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k)

Job summary

HelloBrightline is seeking a Lead Product Manager to drive direction and delivery for clinical operations, internal tools, and integrations with external partners. This role blends discovery, prioritization, cross-functional execution, and outcome measurement to improve how care teams operate and connect with people and services.

The job emphasizes learning from clinicians and operations staff, maintaining a prioritized roadmap, and evaluating build/buy/integration decisions.

Qualifications

• At least five years of product management experience; healthcare or health technology experience is preferred.
• A record of owning a product area from problem definition through launch, adoption, and measurement.
• Hands-on experience with internal tools, operational workflows, or partner and vendor integrations; experience across both internal tools and third-party integrations is preferred.
• Strong discovery and prioritization judgment, including the ability to explain what should be built and why.
• Ability to connect product choices to outcomes such as clinician productivity, cost, growth, and member experience.
• Comfort with product analytics and experimentation, practical experience using AI or automation, and clear communication in a changing environment.

Responsibilities

• Learn from clinicians, care teams, members, and operations staff to identify meaningful problems before shaping solutions.
• Set priorities and maintain a roadmap, weighing member needs, clinical quality, business value, effort, and risk.
• Assess whether to build, buy, or integrate tools; coordinate with vendors and partners through launch and ongoing improvement.
• Improve operational workflows and tools, considering practical uses of AI and automation with attention to reliability, privacy, and clinical safety.
• Collaborate with Engineering, Design, Clinical, Operations, Growth, and Data teams to deliver products and support adoption.
• Define and track a focused set of measures, using research, analytics, and feedback to evaluate results and adjust direction.

Job description

HelloBrightline is seeking a Lead Product Manager to drive direction and delivery for clinical operations, internal tools, and integrations with external partners. This role blends discovery, prioritization, cross-functional execution, and outcome measurement to improve how care teams operate and connect with people and services.

The job emphasizes learning from clinicians and operations staff, maintaining a prioritized roadmap, and evaluating build/buy/integration decisions.