Senior Product Manager

hellobrightline; USA; Remote; USD 140.000 - 190.000; Vollzeit

Benefits dieser Stelle

Health, dental, and vision coverage

401(k)

Zusammenfassung

HelloBrightline is seeking a Lead Product Manager to drive direction and delivery for clinical operations, internal tools, and integrations with external partners. This role blends discovery, prioritization, cross-functional execution, and outcome measurement to improve how care teams operate and connect with people and services.

The job emphasizes learning from clinicians and operations staff, maintaining a prioritized roadmap, and evaluating build/buy/integration decisions.

Qualifikationen

• At least five years of product management experience; healthcare or health technology experience is preferred.
• A record of owning a product area from problem definition through launch, adoption, and measurement.
• Hands-on experience with internal tools, operational workflows, or partner and vendor integrations; experience across both internal tools and third-party integrations is preferred.
• Strong discovery and prioritization judgment, including the ability to explain what should be built and why.
• Ability to connect product choices to outcomes such as clinician productivity, cost, growth, and member experience.
• Comfort with product analytics and experimentation, practical experience using AI or automation, and clear communication in a changing environment.

Aufgaben

• Learn from clinicians, care teams, members, and operations staff to identify meaningful problems before shaping solutions.
• Set priorities and maintain a roadmap, weighing member needs, clinical quality, business value, effort, and risk.
• Assess whether to build, buy, or integrate tools; coordinate with vendors and partners through launch and ongoing improvement.
• Improve operational workflows and tools, considering practical uses of AI and automation with attention to reliability, privacy, and clinical safety.
• Collaborate with Engineering, Design, Clinical, Operations, Growth, and Data teams to deliver products and support adoption.
• Define and track a focused set of measures, using research, analytics, and feedback to evaluate results and adjust direction.

Jobbeschreibung

Role overview

Lead product direction and delivery for an area initially centered on clinical operations, internal tools, and integrations with external partners. The work combines discovery, prioritization, cross-functional execution, and outcome measurement, with the goal of improving how care teams operate and connect with the people and services they support. Scope may later expand into member and caregiver experiences, engagement, and growth.

Responsibilities

• Learn from clinicians, care teams, members, and operations staff to identify meaningful problems before shaping solutions.
• Set priorities and maintain a roadmap, weighing member needs, clinical quality, business value, effort, and risk.
• Assess whether to build, buy, or integrate tools; coordinate with vendors and partners through launch and ongoing improvement.
• Improve operational workflows and tools, considering practical uses of AI and automation with attention to reliability, privacy, and clinical safety.
• Collaborate with Engineering, Design, Clinical, Operations, Growth, and Data teams to deliver products and support adoption.
• Define and track a focused set of measures, using research, analytics, and feedback to evaluate results and adjust direction.

Requirements

• At least five years of product management experience; healthcare or health technology experience is preferred.
• A record of owning a product area from problem definition through launch, adoption, and measurement.
• Hands-on experience with internal tools, operational workflows, or partner and vendor integrations; experience across both internal tools and third-party integrations is preferred.
• Strong discovery and prioritization judgment, including the ability to explain what should be built and why.
• Ability to connect product choices to outcomes such as clinician productivity, cost, growth, and member experience.
• Comfort with product analytics and experimentation, practical experience using AI or automation, and clear communication in a changing environment.

Nice to have

• SQL experience.

Benefits and work setup

The source describes medical, dental, and vision coverage; disability and life insurance; a flexible spending account and 401(k); paid time off, company and floating holidays, and a year-end shutdown; parental leave; and health, wellness, and home-office stipends. It also mentions license-maintenance reimbursement and commuter benefits, though the source is cut off before the full list.