Senior Product Manager, Guest Experience (Hybrid)

Software Resources; Orlando (FL); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Short-term disability

Life insurance with AD&D

Job summary

Software Resources seeks a Senior Product Manager to lead the Digital Lodging product team in Orlando, driving end-to-end guest experiences across parks and resorts. You will coordinate with engineering, UX, marketing, and business partners to turn a compelling vision into tangible features that improve the overall guest journey.

The role requires 5+ years in product management, strong data analysis, Agile proficiency, and the ability to translate complex requirements into actionable user

Qualifications

• Minimum 5 years of related work experience.
• Experience with Agile methodologies.
• Experience pulling and analyzing various datasets.
• Experience with data & analytics tools (Tableau, Digital Analytics, SQL, etc.).
• Advanced knowledge and ability to use collaboration tools such as Jira, Smartsheet, and Confluence.
• Proficient in creating feature-level requirements, user stories, and backlog inputs.
• Demonstrated experience using data, experimentation, or user insights to shape product decisions.

Responsibilities

• Drive portions of the full product development lifecycle from ideation through delivery for defined features.
• Develop product roadmap, requirements and user stories translating technical needs into functional capabilities.
• Collaborate with engineering, UX, marketing, and business partners for alignment across teams.
• Own execution for small to medium product areas including solution definition, validation, development, and launch.
• Contribute to design, enhancement, and integration of software features and/or multiple systems (e.g., SaaS).
• Partner with engineering to address challenges related to new technologies, testing approaches, and architecture.
• Apply knowledge of innovative digital technologies to improve product outcomes and user satisfaction.
• Stay current with industry trends and regularly share insights with the team.

Skills

Agile methodologies

JIRA

Data analysis

SQL

Tableau

Confluence

Smartsheet

Education

Bachelor's degree in a relevant field

Tools

Jira

Smartsheet

Confluence

Tableau

SQL

Job description

Software Resources seeks a Senior Product Manager to lead the Digital Lodging product team in Orlando, driving end-to-end guest experiences across parks and resorts. You will coordinate with engineering, UX, marketing, and business partners to turn a compelling vision into tangible features that improve the overall guest journey.

The role requires 5+ years in product management, strong data analysis, Agile proficiency, and the ability to translate complex requirements into actionable user