Lead Product Manager, Guest Experience Platforms

The Walt Disney Company

Orlando (FL)

Hybrid

USD 148,000 - 199,000

Full time

14 hours ago

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Job summary

The Walt Disney Company is seeking a Lead Product Manager to drive the end-to-end lifecycle for defined product areas within the US Parks Experience Access team. You will partner with engineering, design, operations, and business teams to deliver features from concept to launch and ongoing support, shaping guest digital experiences across Lightning Lane, Virtual Queue, and related services.

You will lead strategy, roadmaps, and success metrics, work across cross-functional teams, and ensure

Qualifications

Minimum 7 years of related work experience.
Experience with Scrum and Agile variants.
Experience with content management systems and publishing workflows.
End-to-end product leadership and roadmap management.
Ability to evaluate trade-offs across user value, technical constraints, and business impact.

Responsibilities

Lead end-to-end product lifecycle for defined product area.
Define strategy, roadmap, requirements, and success metrics.
Drive cross-functional alignment across engineering, UX, data science, marketing, and business stakeholders.
Lead solution definition and delivery for complex features or workflows.
Oversee product integrations and system dependencies.
Guide cross‑platform applications and system-to-system experiences.
Use data to inform prioritization and decisions.
Identify systemic issues and drive performance improvements.
Create personas, journeys, and value frameworks; analyze product metrics.