Senior Product Manager, Enterprise Billing & Partner Experience

Verkada; San Mateo, California, City of Rochester (CA, MO, NY); On-site; USD 160,000 - 200,000; Full time

Job summary

An innovative firm is seeking a Senior Product Manager to lead strategic initiatives in Enterprise Billing Systems and Partner Experience. This role requires a blend of technical expertise and commercial strategy, focusing on enhancing user journeys and streamlining processes for enterprise clients and partners. You'll be at the forefront of developing interactive web applications and backend systems that drive market expansion. Join a dynamic team committed to redefining security solutions and making a significant impact in the industry.

Benefits

Healthcare programs

Nationwide medical, vision and dental coverage

Health Saving Account (HSA)

Expanded mental health support

Paid parental leave policy

Flexible PTO

Professional development stipend

Wellness/fitness benefits

Healthy lunches and snacks provided daily

Qualifications

• 6+ years of product management experience in B2B SaaS.
• Experience with commercial systems and interactive design applications.

Responsibilities

• Define and optimize metrics for growth opportunities.
• Collaborate with teams to align product development with business goals.

Skills

Product Management

B2B SaaS

Data-Driven Decision Making

User Journey Design

Cross-Functional Leadership

Education

Bachelor's Degree in Computer Science

Advanced Degrees

Tools

Figma

Miro

LucidChart

Job description

Who We Are

Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines - video security cameras, access control, environmental sensors, alarms, workplace and intercoms - integrated with a single cloud-based software platform.

Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.

Founded in 2016, Verkada has expanded rapidly with 15 offices across three continents, 2,100+ full-time employees and 30,000+ customers across 70+ countries.

Overview

Verkada is seeking a Senior Product Manager to spearhead two strategic initiatives vital to our growth: Enterprise Billing Systems and Partner Experience.

In Enterprise Billing, you will revolutionize how our largest customers purchase and license Verkada products by implementing flexible billing models that accelerate adoption. This work requires deep technical expertise as you navigate our billing system architecture, licensing frameworks, and financial infrastructure. You'll collaborate directly with enterprise clients to develop purchasing options and payment models that remove friction from the purchase lifecycle.

For our Partner Experience, you'll own the end-to-end journey-from pre-sales tools that enable partners to design and quote our solutions on site plans, to post-sale systems that streamline installation and customer onboarding. Your innovations will enhance deployment success and renewal processes, directly influencing revenue acquisition and retention across our partner ecosystem.

This unique position stands at the intersection of technical innovation, commercial strategy, and user experience design. You'll lead the development of both interactive web applications and complex backend systems that drive Verkada's continued market expansion.

Responsibilities

• Define, track, and optimize metrics that identify growth opportunities and validate solution effectiveness


• Continuously gather and incorporate feedback from customers and partners to refine the commercial strategy


• Research and implement innovative purchasing and billing options tailored to enterprise requirements, making buying decisions frictionless


• Develop intuitive partner-facing tools for site design, visual planning, and comprehensive solution quoting


• Create streamlined workflows for transaction management, deployment tracking, and ongoing customer service


• Drive the evolution of renewal processes to maximize customer retention and lifetime value


• Collaborate with Engineering, Design, and Sales teams to align product development with business objectives

Requirements

• 6+ years of product management experience in B2B SaaS, with experience building either:
  
  
  
  • Commercial systems (subscription management, pricing models, revenue recognition)
  
  
  • Interactive design applications (e.g., Figma, Miro, LucidChart)
  
  
  
  


• Proven experience designing end-to-end user journeys for either:
  
  
  
  • Enterprise customers (purchase, deployment, expansion, renewal)
  
  
  • Partners/resellers (quoting, transaction management, service delivery)
  
  
  
  


• Demonstrated strategic mindset, evidenced by:
  
  
  
  • Data-driven decision-making and metric development
  
  
  • Successful cross-functional leadership with measurable business outcomes
  
  
  
  


• Bachelor's degree in Computer Science or related field; advanced degrees are a plus

US Employee Benefits

Verkada is committed to investing in the holistic health and wellbeing of all employees and their families. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs. Premiums are 100% covered for the employee under most plans and 80% for family premiums


• Nationwide medical, vision and dental coverage


• Health Saving Account (HSA) and Flexible Spending Account (FSA) with tax saving options


• Expanded mental health support


• Paid parental leave policy & fertility benefits


• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time


• Professional development stipend


• Wellness/fitness benefits


• Healthy lunches and snacks provided daily

Annual Pay Range

At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)

Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).

Estimated Annual Pay Range

$160,000—$200,000 USD

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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