Senior Enterprise Product Manager

Canary Technologies; New York (NY); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Canary Days

Self Improvement Club

Professional Development Chats

Travel Reimbursement

Personal Travel Reimbursement

Job summary

Canary Technologies is looking for a Senior Product Manager in New York who will lead product initiatives tailored for major hotel chains. The ideal candidate will manage the full product lifecycle, collaborating with various teams to deliver high-quality, scalable solutions. This role requires a minimum of five years in product management, strong communication skills, and the ability to understand complex customer needs. A competitive salary ranging from $160,000 to $200,000 is offered along with significant benefits.

Qualifications

• Five or more years of product management experience, ideally in B2B SaaS.
• Strong product intuition and customer empathy.
• Ability to perform across enterprise functions including account management.

Responsibilities

• Manage the end-to-end product lifecycle for products used by hotel chains worldwide.
• Collaborate with other product teams to represent enterprise customers’ needs.
• Develop a deep understanding of hotel brands and their property portfolios.

Skills

Product management experience

Customer empathy

Technical problem-solving

Enterprise relationship-building

Communication skills

Data analysis skills (SQL, Python)

Tools

Business Intelligence tools

Job description

About the Role

We are seeking a Senior Product Manager, Enterprise to lead product initiatives targeting Canary’s most strategic customer base. In this role, you will focus on building products for the world’s largest hotel chains, creating scalable solutions that operate seamlessly across thousands of properties. You will advocate for the unique needs of global enterprise customers while working in a fast-growing startup environment. Collaboration with Sales, Marketing, Customer Success, Engineering, and Design teams is essential to deliver high-impact outcomes.

If you excel at product strategy, customer empathy, technical problem-solving, and enterprise relationship-building, this position is a strong fit for you.

Responsibilities

• Manage the end-to-end product lifecycle for products used by hotel chains worldwide, from strategy and roadmap development to execution and iteration.
• Collaborate with other product teams at Canary to represent enterprise customers’ needs, influence product roadmaps, and ensure that scale and quality meet the expectations of key clients.
• Serve as the primary representative of the Canary product team for enterprise customers, balancing hands‑on delivery with coordination across other product and engineering teams.
• Partner with Sales, Marketing, and Customer Success teams to define product narratives, support global rollouts, and turn enterprise feedback into actionable product improvements.
• Develop a deep understanding of the relationship between hotel brands and their property portfolios, identifying and delivering product solutions that add value to both parties at scale.
• Prioritize effectively and utilize data, intuition, and storytelling to align stakeholders and drive outcomes quickly.

Qualifications

• Five or more years of product management experience, ideally in B2B SaaS, with a track record of launching successful features that deliver measurable results.
• Strong product intuition and customer empathy, with the ability to work within hotel corporate offices to identify value problems and deliver high‑quality, scalable solutions.
• Ability to perform across enterprise functions, including: Account management: Serve as the primary Canary representative on calls with enterprise customers; Solutions architecture: Communicate complex product ideas involving multiple integration touch points; Product analytics: Leverage BI tools, SQL, and Python for data analysis.
• Demonstrated success leading large, cross‑functional initiatives involving three or more engineering teams and multiple go‑to‑market partners.
• Comfortable working in a high‑growth, fast‑paced startup environment with shifting priorities.
• Excellent communication and stakeholder management skills, with the ability to distill complex problems into clear, actionable plans.
• Bonus: Previous experience building customer‑facing products for large enterprise clients (e.g., Fortune 500). Comfortable reviewing technical documentation with their engineers and delivering presentations to their executives.

Benefits

Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.

Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.

Professional Development Chats: We provide budget to help drive cross‑functional professional development conversations across the organization.

Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!

Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.

Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Compensation

160000 - 200000 USD a year

The expected total cash compensation range for this role is $160,000 - $200,000. This figure includes a competitive base salary and a performance-based bonus that is paid quarterly. This role may also include the opportunity to earn equity. Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location.