Senior Product Manager - Driver Experience & Quality

Lyft; New York (NY); Hybrid; USD 148,000 - 185,000; Full time

Benefits offered by this job

Health insurance

Mental health benefits

Family building benefits

Child care

401(k) plan

Paid time off

Parental leave

Lyft credits

Hybrid work model

Job summary

Lyft in New York, NY seeks a strategic Product Manager for its Driver team. You will own product vision, roadmaps, and cross-functional execution with engineers, data scientists, and designers to improve driver behavior, experience, and growth.

We value empathetic leaders who balance user needs with marketplace dynamics, make data-driven decisions, and communicate clearly across stakeholders. This hybrid role requires in-office presence three days a week in NYC.

Qualifications

• 3+ years in product management, product design or equivalent consultant experience with leading consumer facing products.
• Ability to manage ambiguity, complexity, and interdependencies with metrics-driven decisions.
• Customer-obsessed mindset with strong user empathy and discovery experience.
• Strong decision making and communication across org levels.

Responsibilities

• Deeply understand driver and business needs to set an ambitious product vision that motivates and inspires your team, peers and leadership.
• Set your team's goals and success metrics that align with Lyft's mission and drive maximum impact based on data analysis, market research and user research.
• Build a product roadmap to achieve your goals and lead a core team of engineers, designers, data scientists, and marketers to execute on it.
• Build alignment and collaborate with partner teams on shared goals and initiatives.
• Communicate roadmaps, priorities, experiments and decisions across a broad set of audiences from partner teams to executive levels.
• Completely own your team's products, existing or new, from ideation, through development, to launch, growth and maintenance.

Skills

Product management

Data analysis

User research

Cross-functional collaboration

Job description

Lyft in New York, NY seeks a strategic Product Manager for its Driver team. You will own product vision, roadmaps, and cross-functional execution with engineers, data scientists, and designers to improve driver behavior, experience, and growth.

We value empathetic leaders who balance user needs with marketplace dynamics, make data-driven decisions, and communicate clearly across stakeholders. This hybrid role requires in-office presence three days a week in NYC.