Senior Product Manager, Digital Solutions

Sonova USA Inc.; California (MO); Hybrid; USD 132,000 - 164,000; Full time

Benefits offered by this job

Medical coverage

401k with company match

Parental leave

Tuition reimbursement

Hearing aid discount

PTO and holidays

Employee Assistance Program

Job summary

Sonova USA Inc. is seeking a Senior Product Manager, Digital Solutions in Valencia, California.

You will own the strategy, development, launch and lifecycle management of digital applications, web portals and connected solutions, serving as the global owner for an assigned portfolio. You translate customer needs and market opportunities into successful digital products, guiding cross-functional teams across R&D, IT, Regulatory, Clinical and Marketing to deliver growth and customer value.

Qualifications

• Bachelor's degree in marketing, business, healthcare, education, science, engineering or a related field required.
• Minimum of five years of product management or product marketing experience within med-tech, healthcare technology or related industry.
• Proven experience launching and managing multiple digital products, including mobile or web-based apps and portals.
• Strong understanding of end-to-end digital product lifecycle including customer discovery, requirements, development, launch, adoption and sunset.

Responsibilities

• Own the product vision, strategy and multiyear roadmap for assigned digital applications, web portals, products and services.
• Lead multiple products through the complete lifecycle, including customer discovery, concept development, business-case creation, requirements definition, validation, commercialization, sustainment and end-of-life planning.
• Lead global product launches and rollout strategies in partnership with R&D, IT, Clinical, Regulatory, Quality, Operations, Commercial and Global Marketing teams.
• Develop product requirements, use cases, value propositions, market positioning, pricing strategies, launch sequencing, channel strategies and go-to-market plans.
• Integrate Voice of Customer insights, clinical feedback, market intelligence, competitive activity and emerging technology trends into product and portfolio decisions.
• Own product adoption, budget, forecasting, business-performance and KPI targets while identifying opportunities to improve growth, profitability and customer value.
• Represent Marketing within cross-functional teams, provide strategic recommendations to senior leadership and influence stakeholders throughout a global matrix organization.

Skills

Product strategy

Roadmapping

Cross-functional leadership

Digital products

Market intelligence

Stakeholder management

Communication

Education

Bachelor's degree in marketing, business, healthcare, education, science, engineering or related field

Job description

Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Valencia, California | Hybrid or Remote within the United States

Senior Product Manager, Digital Solutions

Join Advanced Bionics as a Senior Product Manager, Digital Solutions and lead the strategy, development, launch and lifecycle management of digital applications, web portals and connected solutions.

As the global strategic business owner and subject-matter expert for an assigned portfolio, you will translate customer needs, market opportunities and technological innovation into successful digital products and sustainable business growth.

Responsibilities:

• Own the product vision, strategy and multiyear roadmap for assigned digital applications, web portals, products and services.
• Lead multiple products through the complete lifecycle, including customer discovery, concept development, business-case creation, requirements definition, validation, commercialization, sustainment and end-of-life planning.
• Lead global product launches and rollout strategies in partnership with R&D, IT, Clinical, Regulatory, Quality, Operations, Commercial and Global Marketing teams.
• Develop product requirements, use cases, value propositions, market positioning, pricing strategies, launch sequencing, channel strategies and go-to-market plans.
• Integrate Voice of Customer insights, clinical feedback, market intelligence, competitive activity and emerging technology trends into product and portfolio decisions.
• Own product adoption, budget, forecasting, business-performance and KPI targets while identifying opportunities to improve growth, profitability and customer value.
• Represent Marketing within cross-functional teams, provide strategic recommendations to senior leadership and influence stakeholders throughout a global matrix organization.

More about you:

• Bachelor's degree in marketing, business, healthcare, education, science, engineering or a related field required.
• Minimum of five years of product management or product marketing experience within med-tech, healthcare technology or a related industry.
• Proven experience successfully launching and managing multiple digital products, including mobile or web-based applications and web portals.
• Strong understanding of the end-to-end digital product lifecycle, including customer discovery, product requirements, development, validation, launch, adoption, sustainment and end-of-life planning.
• Experience developing product strategies, business cases, financial models, forecasts, product requirements, value propositions and go-to-market plans.
• Strong communication, presentation, problem-solving, organizational and stakeholder-management skills, with the ability to influence without direct authority.
• Medical-device experience, particularly with Class II or Class III devices, is strongly preferred. Experience in digital health, hearing healthcare or another regulated industry is also beneficial.

The preferred location for this position is Valencia, California. Remote candidates located within the United States, including candidates in the Chicago area and on the East Coast, may also be considered. Candidates in Canada may be considered for the right fit, subject to business and employment requirements.

Travel of up to 30% may be required for advisory councils, focus groups, conferences, customer visits and internal launch meetings.

A minimum of 300Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova.

What we offer:

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match*
• Company paid life/AD&D insurance
• Additional supplemental life/AD&D coverage available
• Company paid Short/Long-Term Disability coverage (STD/LTD)
• STD/LTD buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day and paid holidays*
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, five company-paid counseling sessions and more)
• Robust internal career growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform
• D&I focused: D&I Council and employee resource groups

*Plan rules/offerings dependent upon group company/location.

This role's pay range is between $131,560 and $164,450 annually.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.