Senior Product Manager - Cost and Coverage

Highmark Health; Pennsylvania; Hybrid; USD 103,000 - 165,000; Full time

Job summary

Highmark Health seeks a Senior Product Manager, Cost and Coverage to own the end-to-end financial front door for members—covering cost estimation, upfront payments, and financing options when needed. You will craft the product strategy and lead a small team, guiding junior managers/analysts, with a focus on business value and cost transparency.

The role emphasizes business and financial acumen, strategic alignment with partners, and ownership of the product backlog.

Qualifications

• 5+ years of product experience, including software lifecycle experience
• 3 years of advanced domain experience
• Bachelor’s degree in science, technology, mathematics or related field (or equivalent experience)

Responsibilities

• Understand strategic roadmap and develop a holistic product vision and strategy
• Anticipate future needs using metrics and qualitative input
• Represent the product in governance meetings
• Set and communicate roadmaps, priorities, experiments, and decisions
• Own the product backlog and refresh priorities with internal and partner inputs
• Coach and guide team members on vision and road mapping
• Other duties as assigned or requested

Skills

Business Acumen

P&Ls

Communication

Conflict Management

Education

Bachelor's degree in science, technology, mathematics or related field

Job description

Company : Highmark Health

JOB SUMMARY

The Senior Product Manager, Cost and Coverage owns the end-to-end financial front door for members from understanding the cost of care to collecting payment from members upfront or providing financing options where needed, and ensuring the post-encounter Explanation of Benefits is simple and accurately matches the cost estimate provided. This role defines the product strategy, vision, and value proposition of Highmark’s cost transparency and coverage experiences. The ideal candidate outlines the strategic vision and business case, gains alignment and support from key strategic partners and stakeholders, and oversees execution of that vision, while also coaching and guiding junior team members. This role is currently envisioned as a “player-coach model” to 3 other product managers/analysts with growth potential into formal people management. This is a business product development role, not a technology product role. Strong business and financial acumen with the ability to independently develop business cases is required.

ESSENTIAL RESPONSIBILITIES

• Understand the department's and the company's strategic roadmap and competitive position, and develop a holistic product vision and the corresponding product strategy to drive maximum value.
• Actively anticipate future needs and utilize metrics and qualitative input to identify asset improvement opportunities.
• Represent the product in all governance meetings.
• Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.
• Serve as accountable owner for the sets of products/tools within the designated portfolio Identify and drive both cross-product and cross-customer value and shared learnings.
• Own the product backlog and use input from internal and partner teams to frequently refresh and re-prioritize the backlog.
• Provide coaching and guidance to team members on product vision and strategic road mapping.
• Other duties as assigned or requested.

EXPERIENCE

Required 5 years of Product experience To include: 5 years with the Software Lifecycle 3 years of Advanced domain experience

SKILLS

Business Acumen for P&Ls Communication Conflict Management

EDUCATION

Required Bachelor’s degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor's degree.

Preferred Experience

coaching and developing 1-3 product managers/analysts Health plan price transparency knowledge, including but not limited to Machine Readable Files

Language

(Other than English): None

Travel Requirement

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type Office- or Remote-based Teaches / trains others Occasionally Travel from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Occasionally Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Never Lifting: 25 to 50 pounds Never

Disclaimer

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range

Pay Range Minimum: $102,700.00 Pay Range Maximum: $164,600.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

EEO and Accessibility

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at [e-mail] California Consumer Privacy Act Employees, Contractors, and Applicants Notice

About the Company

Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.