Product Manager - Utilization Management

Highmark Health; Pennsylvania; Hybrid; USD 86,000 - 139,000; Full time

Job summary

Highmark Health seeks a seasoned Product Leader to define the product vision and execution plan, align with strategic partners, and drive value across the portfolio. The role involves sprint/milestone reviews with the Delivery team and governance participation.

Required: 3+ years in product management, 3 years with software lifecycle, and strong analytical, presentation and stakeholder management skills. Hybrid work in PA area.

Qualifications

• Bachelor's degree in science, technology, mathematics or related field OR relevant experience as determined by the company in lieu of bachelor’s degree.
• 3 years of product experience including 3 years with the Software Lifecycle and 1 year of Agile process is preferred.

Responsibilities

• Understand the department's and company's strategic roadmap and develop a holistic product vision and strategy to drive value.
• Set and communicate roadmaps, priorities, experiments, and decisions across audiences from product team to executives.
• Own the product backlog and refresh/prioritize backlog based on input from internal and partner teams.
• Represent the product in governance meetings and act as accountable owner for designated portfolio.

Skills

Product management

Software lifecycle

Agile

Stakeholder management

Analytical thinking

Data visualization

Presentation skills

Demonstration skills

Clinical knowledge

Healthcare industry experience

Education

Bachelor's degree

Job description

Job Summary

Company : Highmark Health Job Description : JOB SUMMARY *If located within a 50 mile radius of a Highmark office in PA, DE, WV or NY this is a hybrid role requiring 3 days in office *Note additional detail in Preferred Experience section This job defines the product’s fundamental value proposition, outlines vision and execution plan, gains alignment and support from key strategic partners and stakeholders, and oversees execution of that vision. This incumbent will attend sprint/milestone reviews with the Delivery team.

Essential Responsibilities

• Understand the department's and the company's strategic roadmap and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value.
• Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.
• Actively anticipates future needs and utilizes metrics and qualitative input to identify asset improvement opportunities.
• Represent the product in all governance meetings.
• Clearly sets and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.
• Serve as accountable owner for the sets of products/tools within the designated portfolio.
• Identify and drives both cross-product and cross-customer value and shared learnings.
• Own the product backlog and uses input from internal and partner teams to frequently refresh and re-prioritize the backlog.
• Other duties as assigned.

Education

• Education Required Bachelor's Degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor’s degree Preferred None

Experience

• Required 3 years of Product experience To Include: 3 years with the Software Lifecycle 1 year of Advanced domain experience
• Preferred 1 year with the Agile process

Relationship & Stakeholder Management

• Stakeholder Management: Experience in building and maintaining strong relationships with internal and external stakeholders, including clinical leaders, IT teams, and vendors.
• Analytical & Problem-Solving Acumen: Analytical and Critical Thinking: Demonstrated ability to analyze complex data, identify trends, and develop innovative solutions to improve product performance.
• Problem-Solving: Ability to identify, analyze, and resolve complex issues related to product development and implementation.
• Data Interpretation & Visualization: Ability to translate data insights into compelling visuals and reports for executive-level consumption.
• Presentation Skills: Exceptional presentation and communication skills, with the ability to effectively present complex information to diverse audiences, including executives, clinicians, and technical teams.
• Demonstration Skills: Proven ability to deliver engaging and informative product demonstrations and walkthroughs.
• Utilization Management Knowledge: A strong understanding of utilization management principles, processes, and industry best practices.
• Clinical Knowledge: Familiarity with medical terminology, healthcare delivery systems, and clinical guidelines relevant to utilization management.
• Healthcare Industry Experience: Previous experience working in the healthcare industry, with a focus on utilization management or related areas.
• Presentation Skills: Exceptional presentation and communication skills, with the ability to effectively present complex information to diverse audiences, including executives, clinicians, and technical teams.
• Demonstration Skills: Proven ability to deliver engaging and informative product demonstrations and walkthroughs.Utilization Management Knowledge: A strong understanding of utilization management principles, processes, and industry best practices.
• Clinical Knowledge: Familiarity with medical terminology, healthcare delivery systems, and clinical guidelines relevant to utilization management.
• Healthcare Industry Experience: Previous experience working in the healthcare industry, with a focus on utilization management or related areas.

Licenses or Certifications

• Required None
• Preferred None

Skills Business Acumen for P&Ls Communication Conflict Management Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Frequently Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum: $86,400.00 Pay Range Maximum: $138,600.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.