Senior Product Manager (Consumer Payments)

Affirm; New York (NY); Remote; USD 160,000 - 210,000; Full time

Benefits offered by this job

Remote-first compensation

Spending wallets

Supportive communities

Remote-first workforce

Generous time off

Health benefits

Mental healthcare

Parental leave

Away days

Learning & Development

Job summary

Affirm is seeking a Senior Product Manager for Consumer Payments to craft new payment experiences that simplify repayment, boost success rates, and define secure, cost-efficient processing. You’ll work across Product, Engineering, Analytics, Finance, Design, and Partnerships to drive high-impact bets from discovery to launch.

Focus on customer pain points uncovered via research and data; run experiments to improve conversion and cost; partner with teams to shape scalable payment flows and

Qualifications

• 5+ years of product management experience.
• Track record from discovery through launch and iteration.
• Curiosity about customers and where an experience breaks down.
• Ability to discuss tradeoffs with engineers and teams.
• Analytical rigor with data and research to guide decisions.

Responsibilities

• Create new payment experiences to make repaying easier and improve payment success.
• Lead cross-functional work across Product, Engineering, Analytics, Finance, Design, and Partnerships.
• Design and run experiments to improve conversion and cost.
• Shape how payments are processed safely and cost-effectively.
• Drive an ambitious roadmap and present strategy to senior leaders.

Skills

Product management

Cross-functional leadership

Experiment design

Data-driven decision making

Communication with engineers

Financial/payments domain knowledge

Tools

A/B testing

Analytics tools

Job description

What You’ll Do

• The Consumer Payments team powers how customers successfully make payments to Affirm. As a Senior Product Manager, you will create new payment experiences that make repaying easier, improve payment success, and define how payments are processed safely and cost-effectively. This is a highly cross-functional role that sits at the intersection of Product, Engineering, Analytics, Finance, Design, and Partnerships


• We are looking for a curious, collaborative Senior Product Manager to improve how customers pay with Affirm


• Focus on the customer, uncovering where paying breaks down through research and data, and sharing those insights across the team


• Create new payment experiences that make repaying easier, working with Design and Analytics from discovery to launch


• Design and run experiments that improve conversion, payment success, and cost


• Shape how payments are processed safely and cost-effectively, weighing performance and risk


• Be a trusted partner to Product, Engineering, Finance, Design, and Partnerships, exploring new opportunities together, evaluating their impact, and defining sequencing


• Drive an ambitious roadmap that delivers customer and business outcomes by identifying the highest-impact bets and presenting strategy to senior leaders

Benefits

• Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family


• Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses


• Supportive Communities: Get involved with our employee resource groups and community groups


• Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country


• Generous Time Off: Take the time you need when life happens


• Health Benefits: Get a plan that fits your needs


• Mental Healthcare: Take care of your mind with great mental health programs


• Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay


• Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge


• Learning & Development: Engage in exciting learning programs to level up your growth

Bonus points for experience in payments, fintech, or e-commerceClear communication and influence: you explain tradeoffs well and build trust and alignment across Product, Engineering, Finance, Design, and Partnerships, including senior leaders, without needing formal authority5+ years of product management experienceA track record of taking products from discovery through launch and iteration, including turning ambiguous or conflicting inputs into a clear planCuriosity about customers: you have strong instincts for where an experience breaks down and the drive to fix itExperience holding informed conversations with engineers about how systems work and the tradeoffs they carryAnalytical rigor: you are comfortable in the data and use experiment results and customer research to make product decisions