Senior Product Manager, Co-Brand Loyalty Card

Expedia Group; Seattle (WA); Vor Ort; USD 173.000 - 243.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

Paid time off

Employee Assistance Program

Wellness benefit

Travel discounts

IATAN membership

Zusammenfassung

Expedia Group in Seattle is seeking a Senior Product Manager for our Loyalty Co-Brand Credit Card. You will own messaging end-to-end across the member journey, define a clear value-led hierarchy, and partner with a bank and cross-functional teams to translate complex loyalty into simple, scalable narratives.

The role requires 8+ years in consumer-facing product management with fintech/loyalty experience, plus strong stakeholder leadership and data-driven decision making.

Qualifikationen

• 8+ years of product management experience on consumer-facing products, with significant work on loyalty, co-branded credit card, or other fintech / value-centric financial experiences.
• Deep understanding of loyalty and credit card space, program mechanics, member value and how issuing-bank partnerships work.
• Proven track record owning end-to-end messaging or member communication strategy (not only feature delivery), including defining hierarchies, frameworks, and cross-journey narratives.
• Demonstrated ability to lead both strategy and execution, and to manage internal stakeholders and external partners to drive alignment and ship at scale across multiple line of business and touchpoints.
• Experience using experimentation and iterative testing as core tools for measuring messaging effectiveness, and using data to refine what is shown, where, and when across the funnel.
• Experience applying AI/ML to products, with working knowledge of model development, evaluation, deployment, and monitoring in at least one model area.
• Strong communicator, listener, storyteller, facilitator, negotiator, and influencer who builds trust, resolves conflict, coaches others, and creates alignment across complex stakeholder environments.

Aufgaben

• Own the end-to-end co-branded card messaging, experience and strategy across the member journey, defining a clear, value-led messaging hierarchy from application to card usage and post-trip engagement.
• Own the product vision and communicate a clear, concise narrative that aligns and motivates stakeholders across the business.
• Partner closely with our bank partner, business, design, Loyalty Tech, and other product teams to translate complex loyalty program into simple, compelling member-facing narratives and scalable frameworks centered on our co-branded value.
• Use research, analytics, and experimentation to measure messaging comprehension, member activation, and repeat booking impact, iterating on messaging strategies and safely integrating AI-driven systems, tools, or workflows that improve member and business outcomes.
• Use customer insight, market sizing, financial modeling, experimentation, win-loss analysis, and product data to identify opportunities, evaluate performance, and guide prioritization.

Kenntnisse

Product management

Loyalty programs

Credit card

Fintech experience

Messaging strategy

Stakeholder management

Experimentation

AI/ML in product

Jobbeschreibung

Expedia Group in Seattle is seeking a Senior Product Manager for our Loyalty Co-Brand Credit Card. You will own messaging end-to-end across the member journey, define a clear value-led hierarchy, and partner with a bank and cross-functional teams to translate complex loyalty into simple, scalable narratives.

The role requires 8+ years in consumer-facing product management with fintech/loyalty experience, plus strong stakeholder leadership and data-driven decision making.