Senior Product Manager, Client Integrations & Solutions

Visa; San Francisco (CA); On-site; USD 150,000 - 230,000; Full time

Job summary

Visa is seeking a Senior Product Manager for Client Integrations & Solutions to lead technical onboarding and the open USD/stablecoin integration program. You will own documentation, tools, and playbooks to make implementations repeatable, reliable, and scalable.

In this role you will guide clients from design through onboarding, testing, activation, launch and stabilization, coordinating with Product, Engineering, Operations, Compliance and Risk teams.

Qualifications

• Experience coordinating client integrations and onboarding.
• Understanding of APIs, authentication, and data flows.
• Ability to translate requirements into clear implementation plans.

Responsibilities

• Lead end-to-end technical solutioning and implementation journey from discovery to stabilization.
• Collaborate with client product, engineering, operations and risk teams to define integration approaches.
• Provide hands-on guidance on APIs, authentication, data flows, environments and testing.
• Serve as primary product escalation point for complex client integration issues and drive resolution.
• Own and maintain client enablement materials such as guides and checklists.
• Translate designs into practical implementation content for developers and teams.
• Participate in UAT to ensure features meet acceptance criteria.
• Gather feedback and convert insights into prioritized product requirements.
• Define requirements and acceptance criteria for onboarding workflows and self-service tooling.
• Work with Engineering to assess impacts and ensure readiness before release.

Skills

APIs

Onboarding

Technical guidance

Stakeholder management

Tools

Documentation

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Overview: Visa's Stablecoin team is building cutting-edge on chain infrastructure to change the way money moves. While on chain solutions began as niche and speculative, they are now transforming how value moves across the global financial ecosystem.

Visa is at the forefront of this transition. We are rapidly expanding our stablecoin and tokenized money infrastructure to enhance our network and develop solutions for partners around the world. Visa brings trust, scale, and security to the evolving on chain ecosystem, creating the opportunity for generational impact in payments and beyond.

We are seeking a Senior Product Manager, Client Integrations & Solutions to lead the technical solutioning and implementation experience for clients and partners adopting Open USD and related stablecoin capabilities. This role combines hands‑on client integration leadership with product ownership for the documentation, tools, processes, and platform improvements required to make implementations repeatable, reliable, and scalable.

In this role, you will guide clients from early solution design through technical onboarding, testing, service activation, launch, and post‑launch stabilization. You will help client teams understand product capabilities and integration requirements, troubleshoot complex implementation issues, and coordinate resolution across Product, Engineering, Operations, Compliance, Risk, Client Services, and other subject matter experts. You will also own and continuously improve core implementation assets, including the product implementation guide, API documentation, service activation guide, integration checklists, troubleshooting content, sample flows, and other technical enablement materials.

As a Senior Product Manager on the Stablecoin team , you will work at the intersection of product, technology, operations, compliance, data, and client‑facing teams. You will translate real‑world client integration needs into clear product requirements and roadmap improvements while ensuring clients have the guidance and support needed to launch successfully.

This role requires a hands‑on product leader who is technically credible with client and engineering teams, comfortable working through ambiguous integration challenges, and able to convert one‑off implementation learning into scalable product capabilities and reusable guidance.

Key Responsibilities:

• Lead the end‑to‑end technical solutioning and implementation journey for clients and partners, from discovery and integration planning through development, testing, service activation, launch, and post‑launch stabilization.
• Partner directly with client product, engineering, architecture, operations, risk, and compliance teams to understand their use cases, technical environments, dependencies, and readiness, and translate these into a clear implementation approach.
• Provide hands‑on technical guidance on APIs, authentication, data and message flows, environments, error handling, testing, operational processes, and production‑readiness considerations.
• Act as a primary product‑side escalation point for complex client integration issues; structure troubleshooting, coordinate root‑cause analysis, engage the appropriate internal teams, and drive issues to clear resolution.
• Own and maintain key client enablement materials such as product implementation guide, service activation guide, and integration checklists.
• Translate product and engineering designs into accurate, usable implementation content for different audiences, from client developers and solution architects to operations and program teams.
• Participate in UAT process as the product lead to ensure delivered features meet the acceptance criteria.
• Gather structured feedback from implementations and identify recurring integration friction, documentation gaps, tooling needs, and product limitations; convert these insights into prioritized product requirements and roadmap recommendations.
• Define product requirements and acceptance criteria for capabilities that improve integrability and developer experience, including onboarding workflows, sandbox and testing capabilities, diagnostics, observability, configuration, and self‑service tooling.
• Partner with Engineering and other product managers to assess implementation impacts of new capabilities, ensure integration readiness before release, and align documentation, testing, act