Senior Product Manager — Client Communications Growth

Harbor-Compliance; United States; Remote; USD 144,000 - 180,000; Full time

Job summary

Harbor Compliance is seeking a Senior Product Manager to own the Client Communications Service from zero to one, shaping the roadmap and delivering features to support growth within a compliance-driven environment.

The role requires translating business goals into clear requirements, partnering with Engineering, Design, and Operations, and maintaining KPI dashboards to measure engagement and onboarding health. Compensation aligns with US market norms.

Qualifications

• 7+ years of product management experience, with ownership of a product area from early stage to maturity.
• Experience in regulated or high-accuracy environments.
• Ability to translate business goals into a clear roadmap.
• Experience partnering with Engineering, Design, and business stakeholders to ship features.
• Experience creating user stories and acceptance criteria.
• Proficient with Agile methodologies and Jira tools.

Responsibilities

• Own the Client Communications roadmap end to end, translating company strategy and user needs into prioritized initiatives that drive growth and scale.
• Lead product discovery and delivery with Engineering, Design, and Operations, from concept through launch.
• Define Epics and User Stories with clear scope, dependencies, and acceptance criteria for the engineering team.
• Produce user journey, process, and data flow diagrams for client communications and onboarding touchpoints.
• Partner cross-functionally with Sales, Marketing, Technology, and Service leaders to align with business goals.
• Develop and maintain KPI dashboards to monitor communications performance and client engagement.
• Manage backlog, sprint readiness, and delivery tracking in Jira.
• Communicate progress, risks, and tradeoffs clearly to cross-functional partners and leadership.

Skills

Product management

Regulated environments

Agile methodologies

Cross-functional leadership

User stories & acceptance criteria

Tools

Jira Software

Jira Product Discovery

Linear

Job description

Harbor Compliance is seeking a Senior Product Manager to own the Client Communications Service from zero to one, shaping the roadmap and delivering features to support growth within a compliance-driven environment.

The role requires translating business goals into clear requirements, partnering with Engineering, Design, and Operations, and maintaining KPI dashboards to measure engagement and onboarding health. Compensation aligns with US market norms.