Product Communications Lead

Corebridge Financial; Houston (TX); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health and Wellness

Retirement Savings

Employee Assistance Program

Matching charitable donations

Volunteer Time Off

Paid Time Off

Job summary

Corebridge Financial in Houston, TX, with a hybrid work model in the Houston and Woodland Hills offices, seeks a Product Communications Manager to steward product language across multiple channels and coordinate reviews with Legal, Compliance, Ad Review, Marketing, and PLM leadership.

The role focuses on ownership of product communications, owner’s acknowledgment forms, and updates to disclosures, forms, and content for launches, changes, and ongoing maintenance.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years of experience in communications, product management, content governance, or a related business function.
• Exceptional verbal and written communication skills, with the ability to translate complex product concepts into clear customer and adviser-facing language.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities and projects.
• Experience collaborating across business units and functions.
• Familiarity with Microsoft Office, SharePoint, and document management tools, with the ability to learn new systems and processes quickly.
• Commitment to confidentiality and professional communication.
• Preferred: Financial services, insurance, annuity, or investment industry experience.
• Preferred: Experience with regulated communication review and approval workflows involving Legal, Compliance, Advertising Review, or similar stakeholders.
• Preferred: Experience maintaining product communications, documentation inventories, content governance tools, or product management systems.
• Preferred: Experience applying technology solutions to streamline processes.

Responsibilities

• Develop, review, and manage product communications, partner communications, and related PLM deliverables for product launches, enhancements, changes, and ongoing maintenance.
• Manage Owner’s Acknowledgement forms, including content drafting, ArcPro template development, updates, maintenance, and required revisions.
• Coordinate product-related forms and application content updates to align with approved product positioning, disclosures, and customer/advisor-facing language.
• Translate product strategy, features, rules, and positioning into accurate customer, advisor, operational, and technology-facing content in partnership with Product Line Managers.
• Assess product change impacts across communications, documentation, forms, applications, disclosures, websites, statements, systems, and partner materials.
• Track launch readiness activities, including communications, approvals, documentation updates, dependencies, and stakeholder sign-offs.
• Manage communication-related workstreams for Product Line Managers by organizing deliverables, documenting decisions, and tracking dependencies.
• Maintain consistent product terminology, naming conventions, and messaging across customer, advisor, operational, technology, and partner touchpoints.
• Maintain governance reference materials for approved product names, terminology, messaging standards, and usage guidance.
• Identify inconsistent, outdated, or unclear product language and coordinate updates to improve accuracy, clarity, and usability.
• Coordinate review and approval processes with Legal, Compliance, Ad Review, Marketing, Product Line Management, and other stakeholders to ensure communications meet business and regulatory requirements.
• Submit materials for review, track feedback and decisions, coordinate revisions, and maintain visibility into approval status and outstanding items.
• Partner with Product, Marketing, Technology, Operations, Distribution, Legal, Compliance, Ad Review, and other teams to gather requirements, resolve content questions, and support timely delivery.
• Ensure final communications reflect approved product language, disclosure standards, and stakeholder input.
• Maintain accurate product information within ArcPro for Owner’s Acknowledgement forms and within other product management tools, ensuring alignment across customer-facing, advisor-facing, operational, and technology channels.
• Maintain documentation governance practices, reporting, inventories, tracking tools, and content records to support product lifecycle management.

Skills

Verbal & written communication

Attention to detail

Multitasking / project management

Collaboration across teams

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

SharePoint

Document management tools

Job description

Corebridge Financial in Houston, TX, with a hybrid work model in the Houston and Woodland Hills offices, seeks a Product Communications Manager to steward product language across multiple channels and coordinate reviews with Legal, Compliance, Ad Review, Marketing, and PLM leadership.

The role focuses on ownership of product communications, owner’s acknowledgment forms, and updates to disclosures, forms, and content for launches, changes, and ongoing maintenance.