Senior Product Manager - Billing

Motorola Solutions; Chicago (IL); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous PTO

Job summary

Motorola Solutions is seeking a Product Manager to own the billing infrastructure across the Avigilon Alta platform. You will drive licensing, subscription management, and ERP integrations, delivering a unified billing experience across Alta products.

You will partner with engineering, finance, and operations to build scalable systems, run discovery, define outcomes, ship products, and measure impact in a startup-minded environment within a large enterprise.

Qualifications

• 5+ years of product management experience in SaaS, cloud platforms, or enterprise software.
• Experience with billing systems, subscription management platforms, or ERP integrations (e.g. NetSuite, SAP, Salesforce CPQ) strongly preferred.
• Demonstrated ability to run customer discovery and translate findings into product decisions.
• Comfortable working directly with engineering teams, including the ability to engage in technical discussions about architecture and trade-offs.
• Experience defining and tracking product metrics, and using data to drive prioritization.
• Strong written and verbal communication skills, with the ability to clearly articulate product strategy and rationale to both technical and non-technical audiences.
• A bias toward action and learning over perfection, with experience shipping product iteratively.
• AI fascination and prototyping capabilities to accelerate solutions.

Responsibilities

• Own Billing Infrastructure: define outcomes and roadmap for licensing, subscription management, and ERP integrations.
• Run Continuous Discovery: interview customers and finance teams, analyze data, and translate into problem statements.
• Ship Product: write specs, manage scope, and deliver solutions that solve the defined problem.
• Measure Impact: set success metrics and use data to inform decisions.
• Unify Billing Experience: align multi-product subscriptions across Alta platforms for customers and internal teams.
• Collaborate Cross-Functionally: work with Finance, ERP teams, and other product teams to coordinate changes.

Skills

Product management

Billing systems

Customer discovery

Engineering collaboration

Product metrics

Communication

Action & learning

AI prototyping (vibe coding)

Education

Bachelor's Degree

Tools

NetSuite

SAP

Salesforce CPQ

Job description

Company Overview

Motorola Solutions believes that everything starts with our people. We are a global, close-knit community united by the pursuit to help keep people safer. We build and connect technologies to protect people, property, and places, fostering collaboration that supports safer communities, schools, hospitals, businesses, and nations. Connect with a career that matters and help us build a safer future.

Department Overview

Motorola Solutions' Access Control Division (Avigilon Alta) redefines how people experience the spaces they move through. Our mission is to make environments smarter, safer, and more seamless through modern access control and automation technology. We are building an industry-leading platform at meaningful scale and seek engineers who want to shape the future of physical-meets-digital systems. This role involves real-world problems across distributed systems, hardware-adjacent software, security, and high-availability cloud services used globally.

Job Description

Motorola Solutions is looking for a Product Manager to own billing infrastructure across the Avigilon Alta platform. You will be responsible for licensing and subscription management, ERP system integrations, and delivering a unified billing experience across the Alta suite of products. You will be part of an empowered product team operating with a startup mindset inside a large enterprise. Reporting to the Director of Product Management for Alta, you will own the billing foundation that powers monetization across our unified platform, working directly with engineering, finance, and operations to build scalable systems. The role is hands-on: you will run discovery, define outcomes, ship product, and measure results.

What You\'ll Do

• Own Billing Infrastructure: Take full ownership of Alta\'s billing platform. Define outcomes, run discovery, and drive the roadmap for licensing, subscription management, and ERP integrations in close partnership with your engineering team.
• Run Continuous Discovery: Talk to customers, finance teams, and operations stakeholders regularly. Conduct interviews, observe billing workflows, analyze usage and payment data, and synthesize what you learn into clear problem statements and opportunity assessments.
• Ship Product That Matters: Work with engineering and design to move from problem to solution to delivery. Write clear product specs, make scope trade-offs, and ensure what ships solves the problem you set out to solve.
• Measure Impact: Define success metrics for your area and instrument your product to track them. Use data to inform decisions, validate hypotheses, and demonstrate business impact.
• Unify the Billing Experience: Drive a consistent billing and licensing experience across Alta Access and Alta Video, eliminating friction for customers managing multi-product subscriptions and for internal teams reconciling revenue.
• Collaborate Cross-Functionally: Work with Finance, Sales Operations, ERP teams, and other product teams within Motorola Solutions to ensure billing changes are coordinated, launches are clean, and field feedback shapes the roadmap.
• Understand the Landscape: Stay current on billing platform trends, SaaS monetization models, and ERP integration patterns. Use that knowledge to inform how Alta structures pricing, packaging, and subscription management at scale.

What You\'ll Bring

• 5+ years of product management experience in SaaS, cloud platforms, or enterprise software
• Experience with billing systems, subscription management platforms, or ERP integrations (e.g. NetSuite, SAP, Salesforce CPQ) strongly preferred
• Demonstrated ability to run customer discovery and translate findings into product decisions
• Comfortable working directly with engineering teams, including the ability to engage in technical discussions about architecture and trade-offs
• Experience defining and tracking product metrics, and using data to drive prioritization
• Strong written and verbal communication skills, with the ability to clearly articulate product strategy and rationale to both technical and non-technical audiences
• A bias toward action and learning over perfection, with experience shipping product iteratively

What Sets You Apart

• AI Fascination and Vibe Coding Experience: Gone are the days when only engineers could code. We expect you to stand up AI-generated prototypes rapidly and iterate on them.
• Billing Automation Experience: Built or significantly improved billing workflows through automated reconciliation, self-serve subscription management, or ERP integration. Measurable reductions in manual finance operations are a plus.
• Finance and Revenue Operations Knowledge: Understand how billing, invoicing, and revenue recognition work inside a SaaS business and can navigate conversations with CFOs and finance teams.
• Legacy to Modern Billing Migration: Experience migrating from legacy billing or ERP systems to modern platforms, including data integrity, cutover risk, and stakeholder alignment across finance and engineering.
• Multi-Sided Ecosystem Thinking: Worked on products serving multiple stakeholder types and understands the trade-offs involved.
• Technical Depth: A technical background (CS, engineering, or similar) that enables deep collaboration with engineering on system design and APIs.

Basic Requirements

• Bachelor\'s Degree
• 3+ years of product management experience
• Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship is not available for this position

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Benefits

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorola to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you would like to join our team but feel that you don\'t quite meet all of the preferred skills, we still would love to hear why you think you\'d be a great addition to our team.

We are committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.