VP Product - Amenity Services & Workplace Experience

JPMorganChase; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorganChase in New York is seeking a product-led professional to shape the workplace experience by building products that employees interact with daily. You will drive strategy, manage the backlog, and collaborate across design, technology, and operations to deliver pilots and launches that raise service quality.

The role emphasizes data-driven decision making, storytelling for senior leadership, and mapping metrics for adoption, cost, and impact.

Qualifications

• 5+ years of experience in product management, management consulting, or operations.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Strong storytelling and presentation skills to build strategic narratives and communicate ideas with clarity.

Responsibilities

• Develop a product strategy and vision delivering measurable value from data, feedback, and market research.
• Own, maintain, and evolve the product backlog to support the roadmap and value proposition.
• Shape the roadmap for one or more amenity service lines, defining goals and outcomes.
• Collaborate with design, technology, and operations to translate insights into clear requirements, pilots, and launches.
• Build a framework to track key success metrics and use analytics to guide iteration.
• Lead the initial data strategy for amenity services, mapping data sources across business lines.

Skills

Product management

Data analytics

Storytelling

Cross-functional

Influence without authority

Tools

JIRA

Confluence

Analytics tools

Job description

JPMorganChase in New York is seeking a product-led professional to shape the workplace experience by building products that employees interact with daily. You will drive strategy, manage the backlog, and collaborate across design, technology, and operations to deliver pilots and launches that raise service quality.

The role emphasizes data-driven decision making, storytelling for senior leadership, and mapping metrics for adoption, cost, and impact.