Senior Product Manager - AI Platform & Internal Tools

Ignite Reading; Northern (KY); Hybrid; USD 145,000 - 196,000; Full time

Benefits offered by this job

Employee Stock Options

Medical, Dental, and Vision plans

Short-term Disability

401(k) retirement plans with company贡献

12-weeks paid parental leave

Unlimited vacation days

Technology Stipend

Wellness Stipend

Voluntary Life Insurance

Professional Development Stipend

Job summary

Ignite Reading is seeking a Senior Product Manager for Shared Services to lead the AI infrastructure and internal tooling that enable every team to deliver outcomes at scale. This senior IC role partners with AI and platform engineers, guiding the organizational roadmap and AI adoption across the company.

You’ll drive with empathy, educate teams, and build trusted, scalable solutions that support teachers, students, and operations.

Qualifications

• 8+ years of experience in a product management role.
• Deep, demonstrated experience with AI: you've built your own AI tools, processes, and workflows.
• Technical fluency: comfort with engineering and AI terminology.
• Strong cross-team collaboration skills and proven ability to navigate the politics of change management.
• A strategic mindset: you prioritize against the needs of the organization, not just a team or an individual.
• AI optimism: you can speak to the transformational potential of AI for organizations and individuals, and relay that vision credibly across a company.
• Solid product fundamentals: discovery, requirements documents, use cases, and the ability to find the heart of what needs to be done without drowning in details.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to work effectively with cross-functional teams in a fast-paced startup environment.
• Mission-driven: you find real value in ensuring every kid learns to read, and that's part of why you're here.
• Preferred: Experience at early-stage startups and Experience with Education Technology

Responsibilities

• Partner with teams across the organization to identify, create, and deploy AI-enabled tools, processes, and workflows that expand their capacity and capability.
• Own the shared services roadmap and maintain the program's opportunity solution tree, grounding both in organizational learnings.
• Lead the change management side of AI adoption with care: build trust through education, frame AI as added capacity rather than a threat to anyone's job, and keep teams engaged without getting defensive.
• Assist the VP of Product in working with the senior leadership team to deliver AI-enabled tools, processes, and workflows and drive adoption across the organization.
• Define and document product requirements, including user stories, use cases, and functional specifications.
• Iterate relentlessly: uncover gaps, learn from real usage, and refine tools and workflows rather than shipping once and moving on.
• Collaborate with engineering and AI engineering teams to create and deliver high-quality internal products that meet team needs.
• Communicate product development strategy, progress, decisions, risks, and blockers clearly to technical and non-technical stakeholders through meetings and documentation.
• Define and monitor program performance metrics and conduct internal user research to measure success and identify areas for improvement.
• Share successful workflows and discoveries with the team to build collective knowledge and support teammates with their AI learning journey.

Skills

AI product management

Cross-functional collaboration

Strategic thinking

Technical fluency

Change management

Communication skills

Startup experience

Education technology

Job description

Ignite Reading is seeking a Senior Product Manager for Shared Services to lead the AI infrastructure and internal tooling that enable every team to deliver outcomes at scale. This senior IC role partners with AI and platform engineers, guiding the organizational roadmap and AI adoption across the company.

You’ll drive with empathy, educate teams, and build trusted, scalable solutions that support teachers, students, and operations.