Senior Product Manager

Custom Software Systems Inc.; Washington, Northern (District of Columbia, KY); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account (HSA)

Job summary

Custom Software Systems Inc. is seeking a senior Product Manager to lead one or more agile teams delivering cloud-based platforms for economic research. You will gather diverse user requirements, define prioritised roadmaps, and own the end-to-end product strategy from inception to delivery.

You will partner with researchers, security, data, and cloud engineering to ensure scalable, governed solutions and effective stakeholder communication at all levels, including executives.

Qualifications

• 10+ years professional experience in product management or related fields.
• 6+ years in product management with cloud infra experience (AWS/Azure/GCP).
• 3+ years cross-functional leadership across engineering, data and security.

Responsibilities

• Lead agile delivery teams to build new products and iterate on existing ones.
• Define and manage product roadmaps from inception through delivery.
• Collaborate with researchers to translate requirements into specs and priorities.
• Own end-to-end product strategy for a cloud-based platform for economic research.
• Lead discovery, user research, and journey mapping to inform design.
• Communicate vision and progress to technical, business, and executive stakeholders.

Skills

Product management leadership

Cloud infrastructure

Agile delivery

User requirements gathering

Roadmap planning

Stakeholder management

Data governance & security

Team leadership

Communication with executives

Architecture collaboration

Education

Bachelor’s Degree in business or computer science

Tools

AWS

Azure

GCP

CI/CD

IaC (Terraform/CloudFormation)

Observability tooling

Job description

Responsibilities

• Lead one or more multi-disciplinary agile delivery teams to deliver excellent new products and/or iterations to existing products to meet user needs.
• Gather user requirements based on a communicable understanding of diverse audience groups.
• Create effective, prioritized product descriptions and delivery plans to meet user needs cost-effectively.
• Manage a product roadmap for a set of features from inception through implementation; collect requirements, establish key performance metrics, craft the user experience, and drive execution.
• Manage the end-to-end product strategy and roadmap for a cloud-based platform to support economic research.
• Partner closely with researchers across our economic divisions to gather requirements and translate them into clear product specifications and priorities.
• Deeply understand user needs and pain points across different use cases and use that insight to drive prioritization and solutioning.
• Partner with architecture, cloud engineering, enterprise data platform, security, and the platform delivery team to design and develop a platform that meets the needs of researchers while ensuring proper data governance and security.
• Lead discovery efforts including user research, journey mapping, and workflow design to ensure solutions are usable and aligned with real-world processes.
• Demonstrate ownership, operate with high agency, and hold teams accountable to ensure cross-team alignment and timely delivery of outcomes and deliverables.
• Balance short-term delivery with long-term platform strategy to support scalable solutions.
• Define success metrics and continuously measure, iterate, and improve the product based on usage data and user feedback.
• Manage stakeholder expectations and implement processes for sharing relevant information and project updates with business stakeholders in a clear and consistent manner.
• Communicate product vision, progress, and tradeoffs clearly to technical, non-technical, and executive stakeholders.

Citizenship

• US Citizenship

Required Qualifications

• Minimum of ten (10) years of professional experience.
• Minimum of six (6) years of technical product management experience, with at least four (4) years of experience working directly with cloud infrastructure (AWS, Azure, GCP) in a product or engineering capacity. Candidates with only project or program management experience need not apply.
• At least six (6) years in product management, engineering, and/or management consulting.
• At least three (3) years of product management, product design, agile delivery, business analysis, data science, or software engineering.

Knowledge, Skills & Abilities

• Experience managing the delivery, ongoing success, and continuous improvement of one or more digital products and/or platforms.
• Deep understanding of cloud infrastructure and services, including compute, storage, networking, security, containers, orchestration, etc.
• Hands-on experience with system design for cloud-based applications and systems.
• Proficiency in platform engineering principles like CI/CD pipelines, IaC, observability and monitoring.
• Strong understanding of modern AI-based development workflows.
• Proven track record of shipping successful enterprise or research and development focused products from conception to launch.
• Experience collaborating closely with security and compliance teams, including navigating data governance, access controls, and risk review processes.
• Demonstrated ability to work cross-functionally across engineering, security, data, and business/end-user stakeholders.
• Demonstrated experience defining strategy and roadmaps for enterprise platforms.
• Excellent communication skills, ability to engage effectively with business, technical, and executive stakeholders.

Education

• Bachelor’s Degree in business, computer science or related fields.

Certifications

• At least one of the following or its equivalent:
  • ITIL 4 Foundation certifications
  • Certified Product Manager

Preferred Qualifications

• Experience with academic research-based workflows is a huge plus.

Compensation & Benefits

• Wage Range: Negotiable
• General Benefits: Custom Software Systems, Inc. offers our employees a competitive benefits package that may include:
  • Health insurance plans
  • Health Savings Account (HSA)