Senior Product Manager

customsoftwaresystems; Washington (District of Columbia); On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

Health insurance plans

Health Savings Account (HSA)

Job summary

Custom Software Systems, Inc. is seeking an experienced product leader to drive the end-to-end delivery of digital products. You will manage multi-disciplinary agile teams, gather diverse user requirements, and shape roadmaps and success metrics for our cloud-based research platform.

You will collaborate with researchers and engineering teams to ensure data governance, security, and scalable solutions while communicating progress to executive stakeholders.

Qualifications

• Ten+ years of professional experience in product/portfolio roles.
• At least six (6) years in product management, engineering, or management consulting.

Responsibilities

• Lead agile delivery teams to build new products and iterations to meet user needs.
• Define roadmaps, KPIs, and user experiences for cloud-based platforms.
• Partner with researchers and cross-functional teams to translate requirements into specs.

Skills

Delivery leadership

Product management

Agile delivery

Cross-functional work

Executive communication

Education

Bachelor's degree

Tools

AWS

Azure

GCP

CI/CD

IaC

Job description

Responsibilities

• Lead one or more multi-disciplinary agile delivery teams to deliver excellent new products and/or iterations to existing products to meet user needs.
• Gather user requirements based on a communicable understanding of diverse audience groups.
• Create effective, prioritized product descriptions and delivery plans to meet user needs cost-effectively.
• Manage a product roadmap for a set of features from inception through implementation; collect requirements, establish key performance metrics, craft the user experience, and drive execution.
• Manage the end-to-end product strategy and roadmap for a cloud-based platform to support economic research.
• Partner closely with researchers across our economic divisions to gather requirements and translate them into clear product specifications and priorities.
• Deeply understand user needs and pain points across different use cases and use that insight to drive prioritization and solutioning.
• Partner with architecture, cloud engineering, enterprise data platform, security, and the platform delivery team to design and develop a platform that meets the needs of researchers while ensuring proper data governance and security.
• Lead discovery efforts including user research, journey mapping, and workflow design to ensure solutions are usable and aligned with real-world processes.
• Demonstrate ownership, operate with high agency, and hold teams accountable to ensure cross-team alignment and timely delivery of outcomes and deliverables.
• Balance short-term delivery with long-term platform strategy to support scalable solutions.
• Define success metrics and continuously measure, iterate, and improve the product based on usage data and user feedback.
• Manage stakeholder expectations and implement processes for sharing relevant information and project updates with business stakeholders in a clear and consistent manner.
• Communicate product vision, progress, and tradeoffs clearly to technical, non-technical, and executive stakeholders.

Citizenship

• US Citizenship

Required Qualifications

• Minimum of ten (10) years of professional experience.
• Minimum of six (6) years of technical product management experience, with at least four (4) years of experience working directly with cloud infrastructure (AWS, Azure, GCP) in a product or engineering capacity. Candidates with only project or program management experience need not apply.
• At least six (6) years in product management, engineering, and/or management consulting.
• At least three (3) years of product management, product design, agile delivery, business analysis, data science, or software engineering.

Knowledge, Skills & Abilities

• Experience managing the delivery, ongoing success, and continuous improvement of one or more digital products and/or platforms.
• Deep understanding of cloud infrastructure and services, including compute, storage, networking, security, containers, orchestration, etc.
• Hands-on experience with system design for cloud-based applications and systems.
• Proficiency in platform engineering principles like CI/CD pipelines, IaC, observability and monitoring.
• Strong understanding of modern AI-based development workflows.
• Proven track record of shipping successful enterprise or research and development focused products from conception to launch.
• Experience collaborating closely with security and compliance teams, including navigating data governance, access controls, and risk review processes.
• Demonstrated ability to work cross-functionally across engineering, security, data, and business/end-user stakeholders.
• Demonstrated experience defining strategy and roadmaps for enterprise platforms.
• Excellent communication skills, ability to engage effectively with business, technical, and executive stakeholders.

Education

• Bachelor’s Degree in business, computer science or related fields.

Certifications

• At least one of the following or its equivalent:
  • ITIL 4 Foundation certifications
  • Certified Product Manager

Preferred Qualifications

• Experience with academic research-based workflows is a huge plus.

Compensation & Benefits

• Wage Range: Negotiable
• General Benefits: Custom Software Systems, Inc. offers our employees a competitive benefits package that may include:
  • Health insurance plans
  • Health Savings Account (HSA)