Senior Product Manager

Humana; United States; Remote; USD 125,000 - 150,000; Full time

Job summary

Join a forward-thinking company dedicated to improving health outcomes through innovative product management. As a Senior Product Manager, you'll lead the product lifecycle, manage vendor relationships, and drive integration efforts using Agile methodologies. This role offers an exciting opportunity to shape the future of healthcare technology while working in a collaborative environment that values diversity and inclusion. With competitive benefits and a focus on employee well-being, this position is perfect for those seeking to make a meaningful impact in the healthcare industry.

Benefits

Paid Time Off

401(k) Retirement Plan

Tuition Assistance

Health Benefits

Recognition Pay

Parental Leave

Employee Charity Matching

Career Development Opportunities

Qualifications

• 5+ years of technical product experience delivering business value.
• 3+ years of project management experience.
• Experience with vendor relationships and managing them.

Responsibilities

• Lead product lifecycle from ideation to launch.
• Manage vendor relationships to support product development.
• Track and analyze key performance metrics for product success.

Skills

Product Management

Project Management

Agile Methodologies

Vendor Management

Communication Skills

Analytical Skills

Problem-Solving Skills

Education

Bachelor’s Degree

Tools

Scaled Agile Framework (SAFe)

CRM Systems

Job description

Become a part of our caring community and help us put health first

At Humana, we seek individuals committed to supporting the health of our members and communities through personalized, simplified, whole-person healthcare experiences. We value diversity, inclusion, and a positive workplace culture. If you are passionate about working for a Fortune 50 Company with excellent benefits, we invite you to consider this role.

MarketPoint, responsible for sales distribution of Humana’s Insurance Products, is seeking an experienced Senior Product Manager with technical expertise to join our team focused on point of sale. This role involves project, product, and vendor management to drive innovation and high-quality products. Strong communication and organizational skills are essential for success.

Key Role Functions

1. Lead the end-to-end product lifecycle, from ideation to launch, aligning with business goals and customer needs, acting as both a Product Manager and a Product Owner as needed.
2. Manage vendor relationships and third-party partnerships supporting product development and delivery.
3. Collaborate closely with all stakeholders, including Engineering, to translate requirements into actionable development plans and oversee execution.
4. Drive enterprise-level system integration discussions to ensure seamless interoperability and data consistency.
5. Articulate product vision, requirements, and integration strategies to stakeholders.
6. Utilize Agile methodologies for sprint planning and feature prioritization to meet project timelines.
7. Monitor and analyze key performance metrics to measure success, identify improvement areas, and optimize product performance.
8. Develop a product roadmap with clearly defined milestones (preferred but not mandatory).

Use your skills to make an impact

Required Qualifications

• 5+ years of technical product experience delivering business value through technology products.
• 3+ years of project management experience.
• Experience with the Scaled Agile Framework (SAFe) for developing/delivering solutions.
• Experience managing external vendors and partnerships.
• Strong communication, analytical, organizational, and problem-solving skills for sound decision-making.
• Authorization to work permanently in the U.S. (only applicants meeting this criterion will be considered).

Preferred Qualifications

• Bachelor’s degree or higher.
• Experience in healthcare and/or insurance industries.
• Experience developing agent-facing technology products, including contact center solutions (quote & enroll systems, agent desktop/portal, AI, CRM).
• Ability to partner with leadership and stakeholders to drive alignment and impactful decisions.
• Excellent written, visual, and presentation skills.
• One or more SAFe certifications (e.g., Agilist, PM/PO, SPC).

Additional Information

• This is a 100% remote role primarily operating on Eastern/Central Standard Time hours.
• Internet requirements: minimum 25 Mbps download and 10 Mbps upload speeds; wireless, wired cable, or DSL recommended; satellite/cellular only if approved.
• Employees in California, Illinois, Montana, or South Dakota will receive a bi-weekly internet stipend.
• Humana provides necessary equipment and a dedicated workspace to protect PHI/HIPAA information.

Humana offers comprehensive benefits, including health coverage starting day 1, paid time off, holidays, 401(k) with match, tuition assistance, parental leave, and more.

Our Hiring Process

We may contact candidates via text and email for initial screening using HireVue. Selected candidates will be invited to pre-recorded interviews. For internal candidates, questions can be directed to the Ask A Recruiter platform with the requisition number.

Applicants may be asked for their Social Security Number for verification via a secure process.

Travel to Humana offices for training or meetings may occasionally be required.