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General Motors is seeking a PEGA-focused software professional to drive strategy, planning and roadmaps for V2BO infotainment services. You will work with OnStar business to define decision services and support real-time marketing campaigns.
The role requires strong Java development, PEGA Next Best Action expertise, and experience with marketing applications (Adobe Experience Platform/Manager) and cloud tech (AWS/Azure). Hybrid work model with some in-office days.
Identify and understand business related to North American’s OnStar Vehicle to Back Office (V2BO) infotainment service applications. Product Management (strategy, planning & roadmap) working with OnStar business to understand the decision services that need to be put in place to support the Global Connected Customer Experience business. Drive innovative analytical approaches across the broader team and conceptualize and execute solutions to ambiguous problems. Work with software tools Pegasystems to build and expand the necessary decision services and marketing solutions. Use conventional analytical techniques to deliver on multiple projects. Troubleshoot application issues during testing and development. Support new vehicle functionalities for GM vehicles and developing strategies to integrate customer information for personalized recommendations and real-time marketing campaigns. Create decisions strategies for complex business rules and integrating various systems using Connect-SQL and integration services like Connect-SOAP and Connect-REST. Collaborate with colleagues to leverage best practices.
Hybrid Work Policy – 3 days In-Office, 2 Days Remote – Must be able to report to local office.
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