Senior Product Manager

LatamCent; United States; Remote; MXN 1,688,000 - 2,814,000; Full time

Job summary

LatamCent is seeking an experienced Product Manager to lead a B2B SaaS onboarding initiative with AI agents and no-code flows. You will own the end-to-end builder roadmap, align it with customer outcomes, and collaborate with a distributed team across the US, LATAM, and India to ship impactful AI features.

You will drive prototyping, measurement, and adoption, ensuring a strong product-market fit while balancing engineering trade-offs and ambitious timelines.

Qualifications

• 5+ years in product management, preferably in B2B SaaS.
• Strong product-led growth knowledge: activation, onboarding, retention.
• Experience shipping AI features to production with evals and datasets.
• Daily use of LLMs and agents in discovery and spec work.
• Ability to weigh architecture trade-offs with engineers.
• Led at least one 0-to-1 product launch.
• Fluent English (C1+) written and spoken.

Responsibilities

• Set the builder’s direction with revenue-aligned roadmap.
• Translate customer conversations into prototypes and bets.
• Ship LLM and agent features that identify drop-off and fixes.
• Build evaluation suites and data for AI features.
• Strip steps out so non-technical customers can launch a flow.
• Coordinate design and distributed engineering teams across time zones.
• Measure adoption, conversion lift, and customer satisfaction.

Skills

Product management

B2B SaaS

Roadmapping

AI product features

Experimentation / A/B testing

Tools

LLMs and agents

RAG

Vector databases

Graph databases

Job description

The Opportunity

Most onboarding tools leave customers guessing where their users get stuck. You’ll build the version that tells them, using AI agents that spot drop-off and draft the fix. You’ll own the builder end to end, prototype yourself, and get an AI feature live with customers within six months. You’d also be the first product hire in a LATAM team the company plans to grow.

The Opportunity

Most onboarding tools leave customers guessing where their users get stuck. You’ll build the version that tells them, using AI agents that spot drop-off and draft the fix. You’ll own the builder end to end, prototype yourself, and get an AI feature live with customers within six months. You’d also be the first product hire in a LATAM team the company plans to grow.

What You’ll Own

• Set the builder’s direction, with a roadmap tied to customer results and revenue rather than a backlog of feature requests
• Turn customer conversations and usage data into prototypes and validated bets before engineering commits time
• Ship LLM and agent features that pinpoint where end users drop off and recommend fixes customers can apply in a few clicks
• Build the quality bar for AI features: eval suites, test and training data, and the retrieval layer behind recommendations
• Strip steps out of the builder until a non-technical customer can launch a flow alone
• Keep design and a distributed engineering team in India aligned and shipping
• Answer for adoption, conversion lift and customer satisfaction on everything you release

What We’re Looking For

• 5+ years in product management, mostly in B2B SaaS, with time as an early PM at a startup
• A solid grasp of product-led growth: activation, onboarding, upgrade and retention mechanics
• AI features you have shipped to production, and the ability to speak concretely about evals, datasets, RAG, and vector or graph databases
• Daily use of LLMs and agents in your own discovery, prototyping and spec work
• Enough technical depth to weigh architecture trade-offs with engineers
• At least one 0-to-1 product that you took from a blank page to launch
• C1+ English, written and spoken

Nice to Have

• Products built around APIs, SDKs or MCPs
• An engineering background, or side projects you’ve shipped yourself (AI-assisted counts)
• A launch that reached real adoption or revenue
• Experience at a digital adoption, onboarding or in-app guidance company

Details

• Location: Remote, Latin America
• Time Zone: US Eastern business hours, plus early-morning availability to overlap with a team in India
• Type: Full-time, contractor
• Reports to: Product leadership

About The Company

A B2B SaaS company of about 45 people that helps software businesses move users from first login to paid plan and long-term use. Customers do this with no-code tools and AI agents embedded in their own products. Leadership is in the US, with a distributed product and engineering team.