Senior Staff Product Manager

openloophealth; United States; Remote; USD 180,000 - 250,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) with company match

Flexible PTO

Job summary

openloophealth is seeking a senior product manager to set the direction for a major domain within a digital health platform that supports virtual and hybrid care.

The role spans multiple teams to define a 12–24 month strategy, connect it to measurable outcomes, and align stakeholders around a practical plan including patient and clinician experiences, partner launches, platform reliability, and data/AI capabilities.

Qualifications

• Ten years or more in product management, including ownership of complex multi-team products at senior staff level or equivalent.
• Experience setting product strategy in startup or high-growth environments and influencing senior leaders.
• Proven ability to align technical and business groups around shared priorities and resolve conflicts.
• Strong partnership with engineering and design, sound technical judgment, and clear trade-off communication.
• Evidence of linking product work to business or customer outcomes and building investment cases.
• Experience mentoring product managers and improving product team practices.
• Experience delivering AI-powered features and evaluating quality.

Responsibilities

• Define domain vision, strategy, sequencing, and investment case; align leadership and teams.
• Set a small number of outcome measures, monitor progress, and adjust plans as needed.
• Lead decisions across engineering, design, data, clinical, operations, and go-to-market teams with clear trade-offs.
• Identify valuable AI applications and ship them with human review, pre-launch evaluation, and ongoing monitoring.
• Use AI tools in daily product work and help colleagues apply them to research, prototyping, analysis, specifications, and prioritization.
• Transform ambiguous requests into phased plans informed by partnerships with clinicians and patients.
• Mentor product managers and improve organizational planning, communication, and delivery.

Job description

Role overview

Set product direction for a major domain within a digital health platform that supports virtual and hybrid care. This senior individual contributor role spans multiple teams: define a 12-24 month strategy, connect it to measurable outcomes, and align stakeholders around a practical plan. Product domains include patient and clinician experiences, partner launches and integrations, platform reliability, and data and AI capabilities.

Responsibilities

• Define domain vision, strategy, sequencing, and the case for investment; align leadership and teams behind the direction.
• Set a small number of outcome measures, review progress, and adjust plans when results fall short.
• Lead decisions across engineering, design, data, clinical, operations, and go-to-market teams, making trade-offs clear.
• Identify valuable applications of AI and ship them with human review, pre-launch evaluation, and ongoing monitoring.
• Use AI tools in daily product work and help colleagues apply them to research, prototyping, analysis, specifications, and prioritization.
• Turn ambiguous or conflicting requests into phased plans, informed by direct work with partners, clinicians, and patients.
• Mentor product managers and improve how the organization plans, communicates, and delivers.

Requirements

• At least 10 years of product management experience, including substantial ownership of complex, multi-team products at Staff level or equivalent.
• Experience setting product strategy in a startup or high-growth environment and influencing senior leaders.
• A record of aligning technical and business groups around shared priorities, including resolving conflicts.
• Strong partnership with engineering and design, sound technical judgment, and the ability to make clear trade-offs.
• Evidence of connecting product work to business or customer outcomes and building investment cases.
• Experience mentoring product managers and improving product team practices.
• Experience delivering AI-powered features, evaluating quality, and responding when systems perform poorly.
• Ability to communicate clearly from long-term strategy to detailed plans, data, or prototypes, including when delivering difficult news.

Nice to have

• Experience in healthcare or another regulated field, B2B2C, platform, API, or white-label products, or client-facing product work.
• Familiarity with EHR or practice-management integrations, or a technical background in engineering, data, or machine learning.

Benefits and work setup

Salaried employees are eligible for medical, dental, and vision plans, flexible spending or health savings accounts, flexible paid time off, a 401(k) with company match, and life and pet insurance.