Senior Product Manager

Jacq Bennett Consulting; United States; Remote; USD 140,000 - 165,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Disability insurance (short & long)

Life insurance

401k with employer match

Unlimited vacation

End-of-year bonus

Job summary

Rivet Education is seeking a highly organized Senior Product Manager to oversee the vision and direction of Rivet’s portfolio of digital products, including the Implementation Dashboard, PLPG, and AI Evaluator. You will translate customer needs and business priorities into product roadmaps, manage partners, and use data to drive decisions on features, pricing, and performance.

This remote role requires strong cross-functional collaboration, a data-driven mindset, and the ability to work

Qualifications

• Ten+ years in software product management.
• Experience leading outsourced or vendor-built product development.
• Technical fluency to read API specs and understand data models.
• Working knowledge of the US K-12 education market and adoption processes.
• Ability to translate customer feedback into clear, actionable findings.

Responsibilities

• Own the product lifecycle and roadmap for Rivet’s portfolio (Dashboard, PLPG, AI Evaluator).
• Translate customer needs into product requirements, user stories, and acceptance criteria.
• Create user flows and wireframes; ensure intuitive, accessible interfaces.
• Prioritize releases and communicate trade-offs, dependencies, and changes.
• Manage external vendors and design partners; oversee scope and delivery.
• Define product metrics and monitor performance; inform pricing/packaging decisions.
• Maintain product documentation and enable cross-functional teams with materials.

Skills

Product management

Vendor management

Technical fluency

K-12 education market

Customer engagement

Metrics & dashboards

Self-direction

AI in product

Independent ownership

Pricing strategy

User workflows

Job description

Senior Product Manager

Location: Remote

Compensation: $140,000-165,000, plus benefits

Report to: Rivet’s co-founder

ABOUT THE ORGANIZATION

Rivet Education devises simple, practical, and scalable strategies that promote excellent instruction for every student in every classroom, every day. Our work is driven by our core values—equity, kindness, quality, joy, and an unwavering commitment to students and teachers—and is focused on increasing access to high-quality instructional materials (HQIM) and aligned professional learning.

Specifically, we support education leaders in creating successful strategies to scale the use of HQIM by:

• Providing a roadmap for high-quality curriculum implementation—who should be doing what and when;

• Evaluating professional learning providers through the Professional Learning Partner Guide; and

• Creating simple and practical resources to smooth the path forward and accelerate progress.

Rivet’s Instructional Materials Implementation Tool and Dashboard collect and analyze data on curriculum implementation across the K-12 system to identify trends and next steps for each role: system leaders, school leaders, and teachers.

ROLE AND RESPONSIBILITIES

Rivet Education is seeking a highly organized, user experience-focused Senior Product Manager to oversee the vision and direction of our suite of products. The Senior Product Manager will lead the strategy, development, and ongoing improvement of Rivet’s portfolio of digital products, including the Implementation Dashboard, Professional Learning Partner Guide, and AI products. This role will translate customer needs and business priorities into product roadmaps, manage internal and external development partners, and use data to drive decisions about features, user experience, pricing, and product performance. As Rivet’s product lead, this person will combine strategic product thinking with hands‑on execution to ensure our products deliver meaningful value to customers and support Rivet’s long‑term growth.

This role is ideal for a self‑starter with an entrepreneurial mindset who can drive meaningful product outcomes while working asynchronously with cross‑functional teams. This is a remote position with Central Time Zone work hours, and flexibility required to accommodate other time zones of team members and clients. Occasional travel is required for conferences, in‑person collaboration, and team meetings. The Senior Product Manager reports to one of the organization’s Co‑Founders.

KEY RESPONSIBILITIES

Product Strategy and Customer Insight

• Own the product lifecycle and integrated roadmap for Rivet’s Implementation Dashboard, Professional Learning Partner Guide (PLPG), and AI Evaluator, aligning customer needs, business objectives, opportunities to bring products together, and measurable outcomes

• Build a deep understanding of state education agencies, local education agencies, and professional learning providers through research, interviews, feedback, product data, and collaboration with the Customer Service Manager

• Confirm customer needs and test proposed solutions to inform product development

• Develop working expertise in each product and its underlying models, including the PLPG review rubric, Implementation Dashboard data model, and AI Evaluator’s performance relative to human review

Product Definition and User Experience

• Translate validated customer and market problems into clear requirements, user stories, and acceptance criteria

• Create user flows, low‑fidelity wireframes, and interface copy that help vendors design and build effectively

• Identify usability issues early and ensure products are intuitive, accessible, and responsive to customer needs

Development and Vendor Management

• Prioritize and sequence development across releases, breaking work into shippable increments and communicating decisions, trade‑offs, dependencies, and changes

• Serve as the primary product contact for external development and design vendors, setting scope, maintaining issue queues, coordinating dependencies, and reviewing work

• Conduct acceptance testing and manage bugs and workarounds through resolution, responding quickly and effectively when issues arise

• Partner with technical experts on architecture, data sharing and storage, privacy and compliance, accessibility, and AI reliability to address risks and ensure solutions meet product requirements

Product Performance and Team Enablement

• Define and monitor product health and business performance measures, including adoption, renewal, review throughput, reviewer efficiency, development and AI operating costs, and profitability

• Use customer insights and performance data to recommend product improvements and pricing and packaging decisions

• Maintain clear product documentation, release notes, decision records, and planning processes

• Equip sales, communications, and client‑facing teams with the necessary product information and materials

PREFERRED QUALIFICATIONS

• Ten or more years in software product management, including at least one product carried from definition through launch and at least two cycles of iteration afterward.

• Experience leading outsourced or vendor‑built product development, setting clear requirements, guiding execution, and holding partners accountable for quality and delivery.

• Technical fluency sufficient to read an application programming interface specification, understand a data model, question an architectural choice, and determine whether an estimate is credible.

• Working knowledge of the United States K‑12 education market, specifically how state and local education agencies budget, buy, and adopt. Familiarity with curriculum structure, adoption process, implementation, professional learning, or educator development valued.

• Demonstrated ability to engage directly with customer stakeholders and translate their feedback into clear, actionable findings.

• Ability to define meaningful metrics and build dashboards to track performance.

• Strong self‑direction, with sound judgment in setting priorities, taking initiative, and following through with minimal oversight.

• Experience working with AI for optimizing operational workflows and/or designing features that incorporate human review, with sound judgment about the reliability of model outputs.

• Experience independently managing responsibilities without dedicated specialist support; experience in an organization of fewer than 20 people valued.

• Experience developing pricing or packaging for subscription or credentialing products.

• Ability to translate user needs into workflows and low‑fidelity wireframes that a design contractor can refine.

COMPENSATION

Rivet Education offers competitive compensation commensurate with experience and location.

The annual salary for this position will be $140,000-$165,000, plus benefits. We offer comprehensive benefits, including a fully paid insurance package for employees (health, dental, vision, short‑and‑long‑term disability) and life insurance (100% paid for employee and 50% paid for dependents); a 401k retirement plan with up to a 4% employer match on all contributions; unlimited vacation; and the option for an end‑of‑year bonus (up to 10% of salary) based on company and personal performance.

EQUAL EMPLOYMENT OPPORTUNITY

Commitment to Diversity: Rivet Education is an equal opportunity employer. We actively pursue a diverse team because we believe the input and perspectives of individuals from a wide range of backgrounds strengthen our team, push our thinking about what’s possible, and enable us to better serve educators nationwide. Therefore, we enthusiastically encourage applications from individuals of every race, age, gender identity, sexual orientation, religion, culture, disability, national origin, marital status, military status, parenthood status, and background.