Senior Product Manager

Oportun; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Ein innovatives FinTech-Unternehmen sucht einen Senior Product Manager, der leidenschaftlich daran interessiert ist, Produkte zu entwickeln, die den Kunden begeistern. In dieser dynamischen Rolle werden Sie die Produktstrategie leiten, mit einem talentierten Team zusammenarbeiten und datengestützte Entscheidungen treffen, um die Benutzererfahrung zu optimieren. Wenn Sie in einem schnelllebigen Umfeld gedeihen und einen echten Unterschied im Leben der Mitglieder machen möchten, ist dies die perfekte Gelegenheit für Sie. Treten Sie einem progressiven Unternehmen bei, das die finanzielle Gesundheit seiner Kunden verbessert.

Qualifications

• 5+ Jahre Erfahrung im Produktmanagement, bevorzugt im Finanzdienstleistungssektor.
• Erfahrung in der Zusammenarbeit mit Führungskräften aus verschiedenen Disziplinen.

Responsibilities

• Entwicklung und Umsetzung einer umfassenden Produktstrategie.
• Führung eines funktionsübergreifenden Produktteams zur Implementierung neuer Funktionen.

Skills

Produktmanagement

Datenanalyse

Kundenfokus

Agile Methoden

Kommunikation

Education

Bachelor in Informatik oder Ingenieurwesen

MBA oder höherer Abschluss

Tools

SQL

Job description

We are looking for a results-driven and customer-focused Senior Product Manager to join Oportun's Collections product organization. We will develop and manage the systems and experiences that enable Oportun to effectively manage delinquencies and provide crucial support to members during hardship. In this role, you will articulate product strategy, set objectives and key results, define roadmaps, and work with the cross-functional team to deliver best-in-class solutions. If you thrive in a dynamic fast-paced environment, have a passion for building products that delight users, and are outcome-driven, join Oportun and grow with one of the most innovative and progressive FinTech companies.

RESPONSIBILITIES

• Strategic Leadership : Develop and execute a comprehensive product strategy aligned with the company's vision and growth objectives. Identify opportunities and set long-term product roadmaps.
• Cross-Functional Collaboration : Lead a high-performing cross-functional product team that includes engineering, design, data, marketing, and others to implement and build new capabilities and increase reliability and scalability. Drive strong collaboration and alignment up, down, and across the organization.
• Customer Focus & Data-driven Decision Making : Advocate for the customer by gathering and analyzing feedback, conducting research, and leveraging data to drive product decisions. Identify gaps in experiences across channels and build solutions that will positively impact our key metrics. Implement A/B testing and experimentation to validate product enhancements and ensure exceptional user experiences.
• Performance Metrics : Establish and monitor key performance indicators (KPIs) to measure product success and impact. Use data-driven insights to optimize product performance and make informed decisions.
• Stakeholder Communication : Communicate product vision, strategy, and updates to executive leadership, board members, and other key stakeholders. Present compelling business cases and demonstrate the value of product investments.

REQUIREMENTS

• Technical proficiency : Bachelor's degree in computer science, engineering, business, or a related field; MBA or relevant advanced degree is a plus.
• Strong track record :
  5+ years of product management experience in high-growth environments, preferably in the financial services industry (FinTech, challenger bank, etc.), with a strong focus on customer-facing products and user experience. Any experience within the Collections space will be a bonus.
• Experience working with business executives from many disciplines (compliance, risk, operations, fraud, technology, business intelligence, finance, training, legal, cybersecurity, etc.) to understand needs, define features, and prioritize scope within an iterative agile delivery framework.
• Customer-centric : You are passionate about improving the financial health of Oportun's members.
• Analytical problem solver : You have experience working on complex problems and making data-informed decisions (testing and experimentation, defining metrics, data analysis).
• Visionary : You have a track record of dreaming big and building impactful products.
• Excellent communicator : You are clear, concise, and possess excellent documentation skills.
• Ownership : You take ownership seriously, are rigorously accountable, and driven to ensure product success despite obstacles.
• Bonus Points : Experience launching products within complex legal and regulatory frameworks such as finance, familiarity with SQL, and experience working with a multi-national workforce.