Senior Product Manager

Mass General Brigham (Enterprise Services); Somerville (MA); Hybrid; USD 93,954 - 136,739; Full time

Job summary

Mass General Brigham is seeking a Product Manager for Digital Solutions to define product strategy, lead development initiatives, and deliver technology that improves patient and clinician experiences across the health system. You will work with engineers, data scientists, and operations to bring digital products from concept to launch and continuously evolve them to meet user and business needs.

This role offers a collaborative environment and opportunities to influence enterprise-scale

Qualifications

• Experience defining and delivering successful digital, software, or technology products.
• Strong understanding of product strategy, lifecycle management, and agile methodologies.
• Ability to translate business needs into product requirements and actionable roadmaps.
• Excellent stakeholder management, communication, and collaboration skills.
• Experience working with technical teams in software development, data analytics, cloud, or infrastructure environments.
• Analytical mindset balancing customer needs, business objectives, and technical considerations.

Responsibilities

• Define and execute the product vision, strategy, and roadmap for digital and technology solutions.
• Identify market trends, customer needs, and emerging technologies to shape product direction.
• Partner with stakeholders and end users to uncover high-value opportunities and solve complex business challenges.
• Lead the end-to-end product lifecycle from concept to launch, adoption, and enhancements.
• Collaborate with cross-functional teams including engineers, data scientists, infrastructure teams, and business leaders to deliver innovative solutions.
• Prioritize product investments and release plans based on user value and strategic goals.
• Monitor product performance and drive continuous improvement through data-driven decisions.
• Support and champion quality management practices throughout the lifecycle.

Skills

Product management

Agile

Stakeholder management

Cross-functional collaboration

Data-driven decisions

Education

Bachelor's Degree Related Field of Study

Job description

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Product Manager, Digital Solutions

Drive Innovation. Shape the Future of Healthcare Technology.

At Mass General Brigham, we’re transforming healthcare through innovative digital solutions that improve experiences for patients, clinicians, and employees. We’re seeking a Product Manager to define product strategy, lead development initiatives, and deliver technology solutions that create measurable impact across one of the nation's leading healthcare systems.

In this highly visible role, you’ll collaborate with multidisciplinary teams of engineers, data scientists, infrastructure specialists, and business stakeholders to bring cutting-edge digital products from concept to launch and continuously evolve them to meet user and business needs.

Why Join Us?

• Lead products that directly support healthcare transformation and operational excellence.
• Partner with experts in software engineering, data science, AI, cloud technologies, and high-performance computing.
• Influence product strategy and innovation at enterprise scale.
• Work in a collaborative environment focused on continuous learning and professional growth.
• Make a meaningful impact on the lives of patients, caregivers, and communities.

What You’ll Do

• Define and execute the product vision, strategy, and roadmap for digital and technology solutions.
• Identify market trends, customer needs, and emerging technologies to shape product direction.
• Partner with stakeholders and end users to uncover high-value opportunities and solve complex business challenges.
• Lead the end-to-end product lifecycle, from concept and design through launch, adoption, and ongoing enhancements.
• Collaborate with cross-functional teams including software engineers, data scientists, infrastructure teams, and business leaders to deliver innovative solutions.
• Prioritize product investments and release plans based on user value, business impact, and strategic goals.
• Monitor product performance and drive continuous improvement through data-driven decision making.
• Support and champion quality management practices throughout the product lifecycle.

What We’re Looking For

• Experience defining and delivering successful digital, software, or technology products.
• Strong understanding of product strategy, product lifecycle management, and agile methodologies.
• Ability to translate business needs into product requirements and actionable roadmaps.
• Excellent stakeholder management, communication, and collaboration skills.
• Experience working with technical teams in software development, data analytics, cloud, or infrastructure environments.
• Analytical mindset with the ability to balance customer needs, business objectives, and technical considerations.

Be Part of Something Bigger

Join a team that is reimagining how technology powers healthcare. At Mass General Brigham, your work will help deliver innovative digital solutions that improve outcomes, enhance experiences, and support the future of patient care.

Qualifications

• Bachelor's Degree Related Field of Study required
• Can this role review and consider experience in lieu of a degree? Yes
• Experience in a product management or product development role with team lead duties 3-5 years required

Skills for Success

• Strong understanding of digital product management, market trends, competitive landscapes, and emerging technologies.
• Exceptional written, verbal, and presentation skills, with the ability to communicate complex technical concepts to both technical and non-technical audiences.
• Proven ability to influence and align engineers, business leaders, executives, and stakeholders around product vision and strategy.
• Skilled in stakeholder management, negotiation, conflict resolution, and consensus building.
• Excellent organizational, prioritization, and project management capabilities in fast-paced environments.
• Strong relationship-building and collaboration skills across cross-functional teams, including engineering, data science, operations, and business partners.
• Analytical and strategic thinker with a customer-focused mindset and data-driven approach to decision-making.
• Ability to manage multiple priorities, adapt to changing business needs, and deliver results under pressure.
• High attention to detail while maintaining focus on broader business and strategic objectives.
• Demonstrated ability to lead through influence and drive successful product outcomes in complex organizations.

Additional Job Details (if applicable)

Physical Requirements

• M-F Eastern Business hours required
• Hybrid model includes in office onsite workdays 1-2x weekly at least, based on team and business needs
• Remote workdays require stable, secure, quiet, compliant workstation using MGB provided equipment

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$93,953.60 - $136,739.20/Annual

Grade

7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.